Customer Success Associate

7 days ago


Guindy Chennai Tamil Nadu, India Roamsoft technologies Full time

Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services Develop and maintain customer-success strategies and best practices, as well as customer-support content, with help from the creative team Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learnings Maintain existing customer-success metrics and data as directed

**Job Types**: Full-time, Fresher

Pay: ₹436,000.00 - ₹1,790,622.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
- Work from home

**Language**:

- Tamil (preferred)

Work Location: In person



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