Assistant Manager Guest Service
1 week ago
Position Overview:
- Responsible for maintaining high quality of guest services primarily in the areas of arrivals departures rooming food & services and special needs and enquiries that guests may have during their stay.
- Responsible for optimizing hotel occupancy room rate handling guest complaints professionally and effectively.
- To assist the Guest Service Manager to operate a highly proficient and productive guest services of the hotel.
- Responsible for sales according to hotel task .
- Must have a thorough working knowledge of the operations to include the front desk reception/cashiering procedures reservations and outlet services.
- Must have strong understanding of the functions of each department of the hotel physical layouts of the hotel facilities the key personnel and their roles daily functions and special events and conventions and groups currently in the house and due to arrive.
- Assists in conducting training for all Guest Service team.
- Assists Guest Service Manager in formulating new procedures and directives in order to continue improve the Department..
Qualifications :
- Responsible for maintaining high quality of guest services primarily in the areas of arrivals departures rooming food & services and special needs and enquiries that guests may have during their stay.
- Responsible for optimizing hotel occupancy room rate handling guest complaints professionally and effectively.
- To assist the Guest Service Manager to operate a highly proficient and productive guest services of the hotel.
- Responsible for sales according to hotel task .
- Must have a thorough working knowledge of the operations to include the front desk reception/cashiering procedures reservations and outlet services.
- Must have strong understanding of the functions of each department of the hotel physical layouts of the hotel facilities the key personnel and their roles daily functions and special events and conventions and groups currently in the house and due to arrive.
- Assists in conducting training for all Guest Service team.
- Assists Guest Service Manager in formulating new procedures and directives in order to continue improve the Department..
Remote Work :
No
Employment Type :
Fulltime
-
Guest Service Assistant Manager
2 weeks ago
Pune, Maharashtra, India IBIS Full timeJob Title: Assistant Manager Guest ServiceAt IBIS, we are seeking a highly skilled and experienced Assistant Manager Guest Service to join our team.Job Summary:The Assistant Manager Guest Service will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
-
Assistant Manager Guest Service
2 months ago
Pune, India IBIS Full timeJob DescriptionPosition Overview: Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, food & services and special needs and enquiries that guests may have during their stay.Responsible for optimizing hotel occupancy, room rate, handling guest complaints professionally and effectively.To...
-
Assistant Manager Guest Service
3 weeks ago
Pune, India IBIS Full timeJob DescriptionPosition Overview: Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, food & services and special needs and enquiries that guests may have during their stay.Responsible for optimizing hotel occupancy, room rate, handling guest complaints professionally and effectively.To...
-
Assistant Manager Guest Service
1 week ago
Pune, India AccorHotel Full timePosition Overview: Responsible for maintaining high quality of guest services primarily in the areas of arrivals departures rooming food & services and special needs and enquiries that guests may have during their stay.Responsible for optimizing hotel occupancy room rate handling guest complaints professionally and effectively.To assist the Guest Service...
-
Assistant Manager Guest Service
1 week ago
pune, India AccorHotel Full timePosition Overview: Responsible for maintaining high quality of guest services primarily in the areas of arrivals departures rooming food & services and special needs and enquiries that guests may have during their stay. Responsible for optimizing hotel occupancy room rate handling guest complaints professionally and effectively. To assist the Guest...
-
Assistant Manager Guest Service
3 weeks ago
Pune, India AccorHotel Full timePositionOverview: Responsible formaintaining high quality of guest services primarily in the areasof arrivals departures rooming food & services and specialneeds and enquiries that guests may have during theirstay.Responsible for optimizing hoteloccupancy room rate handling guest complaints professionally andeffectively.To assist the Guest ServiceManager...
-
Hotel Guest Services Assistant Manager
7 days ago
Pune, Maharashtra, India IBIS Full timeJob Title: Assistant Manager Guest ServiceAt IBIS, we are seeking a highly skilled and experienced Assistant Manager Guest Service to join our team. The successful candidate will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key Responsibilities:Maintain...
-
Guest Service Manager
2 weeks ago
Pune, Maharashtra, India IBIS Full timeJob DescriptionPosition Overview:Responsible for delivering exceptional guest experiences, primarily in arrivals, departures, rooming, food & services, and special needs and enquiries.Optimize hotel occupancy and room rates while handling guest complaints professionally and effectively.Assist the Guest Service Manager in operating a highly proficient and...
-
Guest Service Manager
2 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Title: Assistant Manager Guest ServiceAccorHotel is seeking a highly skilled and experienced Assistant Manager Guest Service to join our team. As a key member of our hotel operations, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.Key Responsibilities:Lead the Guest Service team to...
-
Guest Service Manager
6 days ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:We are seeking a highly skilled Guest Service Manager to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Maintain high-quality guest services, focusing on arrivals, departures, rooming, food, and...
-
Guest Service Operations Manager
4 days ago
Pune, Maharashtra, India IBIS Full timeJob Title: Guest Service Operations ManagerJob Summary:We are seeking a highly skilled Guest Service Operations Manager to join our team at IBIS. The Guest Service Operations Manager will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
-
Guest Service Operations Manager
1 week ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryAs a Guest Service Operations Manager at AccorHotel, you will be responsible for maintaining high-quality guest services in various areas, including arrivals, departures, rooming, food, and services. You will also handle guest complaints professionally and effectively, optimizing hotel occupancy and room rates. Additionally, you will assist the...
-
Hotel Guest Services Manager
2 weeks ago
Pune, Maharashtra, India IBIS Full timeJob Title: Hotel Guest Services ManagerJob Summary:We are seeking a highly skilled and experienced Hotel Guest Services Manager to join our team at IBIS. The successful candidate will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
-
Guest Service Representative
1 month ago
Pune, India HireBloc Full timeOverviewAs a Guest Service Representative you will play a crucial role in ensuring a positive and memorable experience for our guests. Your responsibilities will include providing excellent customer service addressing guest inquiries and concerns and facilitating the checkin and checkout processes. Attention to detail exceptional communication skills and the...
-
Guest Service Representative
3 weeks ago
pune, India HireBloc Full timeOverviewAs a Guest Service Representative you will play a crucial role in ensuring a positive and memorable experience for our guests. Your responsibilities will include providing excellent customer service addressing guest inquiries and concerns and facilitating the checkin and checkout processes. Attention to detail exceptional communication skills and the...
-
Guest Service Representative
1 week ago
pune, India HireBloc Full timeOverview As a Guest Service Representative you will play a crucial role in ensuring a positive and memorable experience for our guests. Your responsibilities will include providing excellent customer service addressing guest inquiries and concerns and facilitating the checkin and checkout processes. Attention to detail exceptional communication skills and...
-
Guest Service Associate
4 months ago
Pune, India Casino Air Caterers and Flight Services Full time**Responsibilities** - Offering front desk assistance to clients - Handling guest requests and reservations - Managing administrative tasks like processing payments, cash handling and delivering any mails - Welcoming guests on arrival and providing complete assistance during their stay - Resolving any conflicts or tensions - Monitoring check-ins and...
-
Guest Service Team Lead
2 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Title: Guest Service Team LeadJob Summary:We are seeking a highly skilled Guest Service Team Lead to join our team at AccorHotel. As a key member of our Guest Services team, you will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
-
Guest Service Representative
5 months ago
Pune, India Logicon Facility Management Full timeBuild and maintain strong relationships with clients, ensuring their satisfaction with our services - Handle guest queries and provide accurate information about the company and its services - Coordinate with various departments to ensure smooth operations and timely resolution of guest concerns - Handle guest feedback and complaints, taking necessary...
-
Guest Service Representative
2 months ago
Pune, India HireBloc Full timeOverviewAs a GuestService Representative you will play a crucial role in ensuring apositive and memorable experience for our guests. Yourresponsibilities will include providing excellent customer serviceaddressing guest inquiries and concerns and facilitating thecheckin and checkout processes. Attention to detail exceptionalcommunication skills and the...