Team lead- Inside Sales.
3 weeks ago
Job Description Company Overview NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in today's rapidly changing technology landscape. About The Role This is a full-time role for an Inside Sales - Team lead/Manager - US Geography at NetCom Learning located in Bangalore, with flexibility for some remote work. The Inside Sales - Team lead/Manager will be responsible for customer satisfaction, lead generation, account management, and overall sales activities within the assigned US geography. Location- Koramangala, Bangalore( Work from office) Timings- 6pm to 3am IST (US shift) Key Responsibilities - Build/ Manage teams of sales development reps & sales reps. - Achieve quota by helping team achieve theirs through direct sales enrolment and appointment conversation - Help team achieve their KRA's. Team will source new sales opportunities through lead follow-up and outbound cold calls and emails - Work with existing reps & resources and work on optimizing their potential - Hire, train & develop new reps to achieve sales & appointment goal - Set & manage process by effectively working on the KRA's either individually or, in coordination with various stake holders - Create/ manage campaigns effectively with an aim to deliver the desired outcome within agreed deadlines - Use data to analyze & optimize campaign performance. Work with various divisions to execute the campaign strategy - Monitor, audit & analyze to find ways to optimize the performance - Get well versed with products so you are well equipped to takes escalated calls & 2nd voice talk off's - Responsible for maintaining headcount, managing performance & attrition - Learn & demonstrate good understanding & be a counterpart for Inside Sales Head - The Inside Sales Manager will be Instrumental in managing the Sales funnel via appointment generation Additional Info., if any Requirements - US sales/Inside sales experience. at least 5 years in US Market. - Team management experience for 1+ years. At least handling a team of 10-15 senior reps. - Responsible for Campaign Planning & Strategy - Excellent communication skills with no MTI - Education Training, SAAS or, other cloud based or, Top BPO Why Join NetCom Learning - Opportunity to work with industry-leading experts and cutting-edge technologies. - Collaborative and inclusive work culture. - Ongoing professional development and growth opportunities. If you are passionate about designing innovative learning experiences and making a positive impact in the lives of learners, we want to hear from you Apply now to join our team at NetCom Learning.
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