Customer Care Executive

3 days ago


Bhiwani India The Muthoot Group Full time

Job Description

This job is provided by apna.co JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)

Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.

Generate business and leads for new loans from new customers

Handle branch walk-ins for business generation

Generate referrals through existing customer base and walk-ins.

Meetings with HNI, corporates and institutional clients to promote gold loan proposition.

To handle customer requests and complaints and take it to closure.

Understand the need of the customer and cross sell other products accordingly.

Generate business and leads for other products like insurance, NCDs, gold coin etc.

Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily

Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate

Who Can Apply

- Non Technical Graduates
- Age should be between 21 to 29 yrs

Documents Required:-

Resume + Work Experience Certificates + Educational Documents + Valid ID proof + 1 Passport size photo

Interested candidates for the above position may contact through telephonic / Mail / Physically visit.

Regards,

Sumesh Mohan

Regional HR

Mail ID :- [Confidential Information]

Contact Number: -8129601821

About Company

The Muthoot Group, as one of the country's leading business conglomerates, comprises 20 diversified divisions- Financial Services, wealth Management, Money Transfer, Forex, Securities, Vehicle & Asset Finance, Media, IT, Healthcare, Housing & Infrastructure, Education, Power Generation, Leisure & Hospitality, Plantation & Estates, Precious Metals, Travel Services, Personal Loans, Muthoot Money, Housing Finance & Overseas Operations. The Group has a network of 5000 plus branches and offices across India and abroad. Each of these 20 divisions has set benchmarks for quality products and services, customer relationships and management processes in their own industries.



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