Customer Care Executive

4 weeks ago

Ahmedabad India Group Landmark Full time

Job Description Skills: Customer Service, CRM Software, Communication Skills, Email Correspondence, Problem Solving, Active Listening, Job Purpose The Customer Care Executive is responsible for ensuring customer satisfaction by handling enquiries, resolving complaints, coordinating with sales & service teams, and maintaining strong customer relationships. The role ensures smooth communication between the dealership and customers, enhancing brand loyalty and dealership reputation. Key Responsibilities - Customer Interaction & Support - Handle inbound and outbound calls, emails, and walk-in enquiries. - Provide information on sales, service, insurance, and accessories. - Assist customers in booking test drives, service appointments, and resolving queries. - Relationship Management - Maintain continuous follow-ups with customers before and after sales/service. - Ensure timely feedback calls post-service and delivery. - Handle escalations with empathy and professionalism. - Coordination & Documentation - Work closely with Sales, Service, and Insurance teams for smooth customer experience. - Maintain customer records in CRM software. - Support in preparing MIS reports, feedback analysis, and CSI scores. - Customer Experience Enhancement - Ensure a premium customer experience at the showroom / over phone. - Support in organizing customer engagement activities and events. - Promote loyalty programs, service packages, and dealership offerings. Key Skills & Competencies - Excellent communication skills (English, Hindi, & local language). - Pleasant personality with customer-first approach. - Strong coordination & problem-solving skills. - Computer literacy (MS Office, CRM systems). Qualifications & Experience - Graduate in any discipline. - Minimum 13 years of experience in customer care (preferably automobile, hospitality, or retail industry). - Freshers with excellent communication skills may also be considered.

  • Customer Care Executive

    7 days ago

    Ahmedabad, India Pintola Full time

    Job Description Customer Care Executive Gota, Ahmedabad Location: Gota, Ahmedabad Experience Required: Minimum 3 years in Customer Support / Customer Service We're looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping...

  • Customer Care Executive

    17 hours ago

    Ahmedabad, India Destek business pvt ltd Full time

    **We are Hiring For Customer Care Executive** **Post** : Customer care Executive **Location**: Ahmedabad **Salary**: Up to 30k per month **Experience**: - 1 to 10 Years - Determines requirements by working with customers. - Answers inquiries by clarifying desired information; researching, locating, and providing information. - Resolves problems by...

  • Customer Care Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Swish Lifestyle Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We are seeking a dynamic & customer-focused Customer Care & Sales Executive to handle sales support functions like share product catalogs with B2B buyers. The role involves managing client communication, processing orders, supporting the sales team

  • Customer Care Executive

    1 week ago

    Ahmedabad, Gujarat, India Prudent Corporate Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Prudent Corporate Advisory Services Ltd is urgently hiring for the post of Customer Care Executive.Location : AhmedabadWork Schedule : 6 Days Working & 2 Rotational Saturdays OffWork Timings : Day Shift OnlyJob Type : On-roll full timeCustomer Care-Inbound Query Solution(Ahmedabad- Gulbai Tekra)Job Description :We are looking for a Customer Care Executive to...

  • Customer Care Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Muthoot Finance Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Walk-In Interviews on 12th & 13th Sept 2025Immediate offers (Subject to proper Cibil score)JOIN THE WINNING TEAMJr. Relationship ExecutiveAge- Between 21 to 30 YearsQualification- Regular Graduate (Non IT) EXCEPT B TECH & can apply for this postExperience-Candidates with Sales or Operations will be preferred.Between 0- 2 Years in Banking Operations /...

  • Customer Care Executive

    4 days ago

    Ahmedabad, Gujarat, India Prudent Corporate Advisory Services Ltd. Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Prudent Corporate Advisory Services Ltd is looking for a Customer Care Executive(Inbound) for Ahmedabad location.Location :AhmedabadWork Schedule :6 Days Working & 2 Rotational Saturdays OffWork Timings :Day Shift OnlyJob Type :On-roll full timeJob Description :We are looking for a Customer Care Executive to handle complaints, provide appropriate solution...

  • Customer Care Executive

    4 days ago

    Ahmedabad, India Orion Healthcare Solution Full time

    We are hiring for Customer Care Executive /Front desk Executive/Telecaller for our hospital based in Ahmedabad,Gujarat. Any Graduate or 12th Pass. Male/Female Any. Responsibilities: - These tasks can include **patient intake paperwork, setting appointments, sending and receiving correspondence, data entry, and maintaining referral files**. They are often...

  • Customer Care Executive

    6 days ago

    Ahmedabad, Gujarat, India REZMYTRIP Full time

    We are hiring enthusiastic freshers for multiple positions in our Operations department, including: - **Sales Executive**: - **Query Tracker**: - **Data Entry Operator**: - **Customer Care Executive (CCE)** **Job Responsibilities (Role-based)**: **Sales Executive**: - Communicate with potential clients - Explain services/products and generate leads -...

  • Customer Care Executive

    1 week ago

    Sholapur, India The Muthoot Group Full time

    Job Description This job is provided by apna.co Position : CUSTOMER CARE EXECUTIVE-INTERN Position: Customer Care Internship Executive Duration: 6 months Location: Murarji Peth, Solapur Salary: 10,000 to 14,000/- for 6 months Eligibility: Graduate Fresher's (Passed out Last 5 years ) About the Role: We are looking for enthusiastic and customer-focused...

  • Customer Care Executive

    17 hours ago

    Ahmedabad, India Synergy Resource Solutions Full time

    Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Our client a leading Jewellery Software Development Company located at CG Road of Ahmedabad requires Customer Care Executive Please find job details: Position: Customer Care Executive Gender: Female Experience: 0-2 years Qualification: Any throughout English medium only Office...