Customer Care Executive

3 weeks ago

Ahmedabad India Pintola Full time

Job Description Customer Care Executive Gota, Ahmedabad Location: Gota, Ahmedabad Experience Required: Minimum 3 years in Customer Support / Customer Service We're looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping customers. Key Responsibilities: - Manage inbound and outbound customer calls, emails, and chats. - Provide accurate information and timely solutions to customer queries. - Coordinate with internal departments for issue resolution. - Maintain proper records in CRM and ensure follow-ups for customer satisfaction. Requirements: - Minimum 3 years of experience in a customer service or support role. - Strong communication in English, Hindi, and Gujarati. - Good computer and CRM handling skills. - Ability to multitask and remain calm under pressure. - ustomer-focused, proactive, and team-oriented.

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