Customer Care Executive
3 weeks ago
Company Description
Incorporated in 1998, We, Suparshva Swabs (I) is the one of the largest & the most qualitative manufacturer/ exporter of Personal Hygiene products, like Cotton buds, special swabs, Cotton balls etc., in entire South Asia.
Role Description
This is a full-time on-site role for a Customer Care Executive located in Delhi, India. Must have expert skills in the following applications:
Microsoft Business Suite (word, excel, etc.)
Must have the following qualities/attributes:
- Good communication and Analytical skills.
- Respond to customer inquiries and issues
- Requires self-management and project management ability.
- Ability to engage effectively with field teams, managers and executives.
- Manage phone calls and correspondence (e-mail etc.).
- Provide feedback to management on customer issues, concerns.
- Submit timely reports and prepare presentations as assigned.
- Assist colleagues whenever necessary.
- Knowledge of mathematics/calculation is an essential requirement.
Qualifications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Strong Communication skills
- Experience in Customer Support & Sales
- Ability to work on-site in Delhi, India
- Any Graduate.
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