Customer Care Executive

3 weeks ago


Delhi India, India Suparshva Swabs Full time

Company Description

Incorporated in 1998, We, Suparshva Swabs (I) is the one of the largest & the most qualitative manufacturer/ exporter of Personal Hygiene products, like Cotton buds, special swabs, Cotton balls etc., in entire South Asia.


Role Description

This is a full-time on-site role for a Customer Care Executive located in Delhi, India. Must have expert skills in the following applications:


Microsoft Business Suite (word, excel, etc.)


Must have the following qualities/attributes:

- Good communication and Analytical skills.

- Respond to customer inquiries and issues

- Requires self-management and project management ability.

- Ability to engage effectively with field teams, managers and executives.

- Manage phone calls and correspondence (e-mail etc.).

- Provide feedback to management on customer issues, concerns.

- Submit timely reports and prepare presentations as assigned.

- Assist colleagues whenever necessary.

- Knowledge of mathematics/calculation is an essential requirement.


Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Strong Communication skills
  • Experience in Customer Support & Sales
  • Ability to work on-site in Delhi, India
  • Any Graduate.




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