Customer Care Executive

1 day ago


Bengaluru India HIVADO Full time

Job Description Job Title: Customer Care & Tele-Sales Associate Reports To: Founder / CEO Location: Bangalore Key Responsibilities: Customer Care (Inbound) Handle inbound calls, WhatsApp queries, and emails for order status, returns, product questions. Deliver prompt, polite, and solution-oriented responses to ensure high customer satisfaction (CSAT). Maintain detailed records of interactions in CRM / Excel. Tele-Sales (Outbound) Make outbound calls to: Upsell / cross-sell grooming kits and bundles. Win back lapsed customers with offers. Confirm orders and reduce COD returns. Achieve daily / weekly call and conversion targets. Feedback & Insights Capture customer feedback and product suggestions and share structured reports with marketing and product teams. Flag recurring pain points (delivery issues, product queries, etc.) to improve CX. Requirements 13 years of experience in customer care / tele-sales, preferably in FMCG, personal care, or D2C brands. Strong communication skills in English + Hindi + Kannada (multi-language a plus). Ability to handle customer concerns with patience and empathy. Comfortable working with CRMs, Excel, and call logging tools. Hustler mindset sales-driven with customer empathy.



  • Bengaluru, India 247 Customer Private Limited Full time

    Job Description ? Join the Team at [24]7.ai as a Customer Care Executive! Location: Bengaluru, India Shift: Night Shifts (US/Australian) Work Mode: Work from Office ? Role Overview: - Position: Customer Care Executive - Responsibilities: - Handle inbound and outbound calls. - Engage with existing and prospective customers to gather information. -...


  • India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Care Executive**: **Pune**: - Job Location:Vimannagar - Experience:1-2 years - Salary: 18000-22000 - Job Type:Full Time - Work Location:Work From Office - No of vacancies:2 **Required Skills**: Urgent Requirement for Customer Care Executive who can handle customer co-ordinate well and maintain good and healthy relationship with...


  • Bengaluru, India Akshaya Enterprises Full time

    Job Description Job Title: Customer Care Executive Voice Process Department: Customer Support Job Type: Full-time Location : Garvebhavipalya, Bangalore Job Summary We are looking for a dedicated and customer-oriented Customer Care Executive to handle inbound and/or outbound voice calls. The ideal candidate should have excellent communication skills,...


  • India Leeway Softech Full time

    We deliver quality standards. The entire setup is managed by Leeway Softech without any disturbance to the customers of the company. **Full Time**: **Customer Care Executive**: Experience: Min 1 Year **We are looking for** **Self Motivated**: **Leadership**: **Positive Attitude**: **High Goals**: **Innovative Ideas**: **Knowledge & Capabilities**:


  • India Dr. B. Lal Clinical Laboratory Full time

    **Mission**: The Customer Care Executive at Dr B lal Clinical Laboratory is dedicated to delivering exceptional customer service in the diagnostic industry. Through effective communication, proactive problem-solving, and promotion of additional services, the mission is to enhance customer satisfaction and loyalty. By leveraging technology skills, the...


  • India M Hub Solution Full time

    **Overview**: The Customer Care Executive plays a critical role in our organization by serving as the primary point of contact for customers. They are responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. This position is essential in maintaining customer satisfaction and loyalty. Key...


  • Bengaluru, India Prime Services Full time

    Looking For Customer Care Executives Type: Work from Office (Full-Time) Language Requirements: Excellent English + Hindi Designation: Customer Care Executive Qualification: Graduate Job Responsibilities: 1. Resolve customer complaints via voice support. 2. Respond promptly to customer inquiries. 3. Prompt resolution of customer issues and concerns 4....


  • India Decode Jobs Full time

    Hiring for 30 Customer Support Executive Jobs in Bengaluru Mysore for domestic voice inbound and outbound process Looking for Multilingual candidates with Tamil Telagu Malyalam Marathi Basic Hindi and English communication Educational Qualification is 10 2 Diploma Degree withGood knowledge in Customer Care Customer Support Customer Management...


  • Bengaluru, India e Satisfy Solutions Full time

    We are Hiring For Customer Care Executive Designation : Customer Care Executive Process : E-Commerce filpcart Qualification: Graduate can apply Shifts : 5.5 days working Job Location : Bangalore Work Mode : Work From Office Skills :Excellent English/Hindi Communication skills Salary Package : 25,000 Per Month for experienced (Min 1 Year relevant...


  • Bengaluru, India e Satisfy Solutions Full time

    We are Hiring For Customer Care Executive Designation : Customer Care Executive Process : filpcart startek Qualification: Graduate can apply Shifts : Rotational, 5.5 days working Job Location : St Johns Sivanchetti Gardens, Bengaluru, Karnataka 560042 Work Mode : Work From Office Skills :Excellent English/Hindi Communication skills Salary Package :...