Customer Care Executive

2 days ago

Bengaluru, India Mahima Consultancy Full time

**Job openings for customer care executive in mahima consultancy at bangalore chennai in**:
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- Customer Care ExecutiveBangalore, Chennai
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Purpose of the Role:

Description of the role: (few points)
A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.
- Order punching -placing orders which are received on calls / mails or on whats app
- Order follow ups end to end responsibility -Ensuring delivery is timely done by checking the reports on timely basis & tracking of deliveries through portals.
- Support for marketing & administrative tasks if any.
- Tele calling through CTI portal.
- Aggressive follow ups with all internal stakeholders so that customer can get the deliveries on time.
- Proactive approach
- Education - Graduation.
- Excellent Communication skills
- Experience - 3 years minimum in customer care department (serving customers as front liner)
- Flexible on Sunday/Public holidays & shift workings.

Essential Knowledge and Skills
Knowledge on excel & report makings(basic ), computer savy.
Mail communication skills required
English, Hindi and local language fluency preferred.
Janvi
HR Recruiter
Mahima Consultancy, Nagpur.
- Experience- 3 - 6 Years- Salary- 3 Lac 50 Thousand To 3 Lac 75 Thousand P.A.- Industry- Front Office / Reception / Computer Operator / Assistant- Qualification- Other Bachelor Degree- Key Skills- Order Processing Telecaller Customer CareAbout Company
- Company NameClient of Mahima Consultancy
- About Company- Our client is a leading MNC.- Contact Person- Janvi- Mobile- 9691339096

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