Customer Care Executive
3 days ago
Customer Care Executive
A customer care executive for a restaurant is responsible for addressing customer queries, resolving issues, and ensuring a high level of customer satisfaction. They also communicate the company's service expectations and maintain positive relationships with customers.
Some skills and responsibilities of a customer care executive include:
**Responding to customer queries**: Answering phones and responding to customer queries
**Handling customer complaints**: Responding efficiently and accurately to customer complaints
**Building relationships**: Building strong relationships with customers by understanding them
**Communicating**: Communicating in English, Kannada and Hindi
Working hours:
- 11 AM to 9 PM
Some examples of good customer service in a restaurant include:
- Greeting customers with a smile
- Being flexible
- Being prompt and attentive
- Knowing the restaurant's products
- Checking on customers often
- Being proactive
- Handling challenges immediately
- Making the experience personal
- Asking for customer feedback
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Application Deadline: 20/10/2024
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