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Customer Care Executive

2 weeks ago

Kammanahalli Bengaluru Karnataka, India Desi Masala Restaurant Full time

Customer Care Executive

A customer care executive for a restaurant is responsible for addressing customer queries, resolving issues, and ensuring a high level of customer satisfaction. They also communicate the company's service expectations and maintain positive relationships with customers.

Some skills and responsibilities of a customer care executive include:
**Responding to customer queries**: Answering phones and responding to customer queries

**Handling customer complaints**: Responding efficiently and accurately to customer complaints

**Building relationships**: Building strong relationships with customers by understanding them

**Communicating**: Communicating in English, Kannada and Hindi

Working hours:

- 11 AM to 9 PM

Some examples of good customer service in a restaurant include:

- Greeting customers with a smile
- Being flexible
- Being prompt and attentive
- Knowing the restaurant's products
- Checking on customers often
- Being proactive
- Handling challenges immediately
- Making the experience personal
- Asking for customer feedback

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 20/10/2024