Customer Care Executive
3 weeks ago
Job Description Job Title: Customer Care Executive Voice Process Department: Customer Support Job Type: Full-time Location : Garvebhavipalya, Bangalore Job Summary We are looking for a dedicated and customer-oriented Customer Care Executive to handle inbound and/or outbound voice calls. The ideal candidate should have excellent communication skills, patience, and a passion for providing outstanding customer service. Key Responsibilities - Handle inbound/outbound customer calls in a professional and courteous manner. - Resolve customer queries, complaints, or issues related to products or services. - Maintain accurate records of interactions and transactions. - Escalate unresolved issues to the appropriate departments as necessary. - Follow communication scripts, guidelines, and policies. - Achieve individual and team targets (e.g., customer satisfaction, call handling time). - Stay updated with product knowledge and process changes. - Provide feedback on customer concerns to help improve services and processes. Required Skills Qualifications - Minimum 12th pass / Graduate in any discipline. - 02 years of experience in a voice process (freshers can apply). - Excellent verbal communication skills in [languages required, e.g., English, Hindi, regional languages]. - Basic computer knowledge (MS Office, CRM tools). - Good listening skills and attention to detail. - Ability to work in rotational shifts (if applicable). Preferred Qualities - Prior experience in BPO or customer service environment. - Ability to handle pressure and meet deadlines. - Positive attitude and team spirit. - Customer-first mindset. This job is provided by Shine.com
-
Customer Care Executive
2 weeks ago
Bengaluru, India Customer Care Executive Full timeManaging incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...
-
Customer Care Executive
2 weeks ago
Bengaluru, India Alpha Customer Care Pvt Ltd Full time**Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...
-
Customer Care Executive
1 week ago
Bengaluru, India Elevatoz Loyalty Full timeJob Description Company Description Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes...
-
Customer Care Executive
3 days ago
Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full timeChatGPT Job Title: Customer Support Executive (Night Shift) - Medical Background **Job Description**: Are you passionate about providing exceptional customer support and making a positive impact in the healthcare industry? Join our team at Lifetime Health as a Customer Support Executive for the night shift, where you'll play a crucial role in ensuring our...
-
Customer Care Executive
7 days ago
Sholapur, India The Muthoot Group Full timeJob Description This job is provided by apna.co Position : CUSTOMER CARE EXECUTIVE-INTERN Position: Customer Care Internship Executive Duration: 6 months Location: Murarji Peth, Solapur Salary: 10,000 to 14,000/- for 6 months Eligibility: Graduate Fresher's (Passed out Last 5 years ) About the Role: We are looking for enthusiastic and customer-focused...
-
Customer Care Executive
3 weeks ago
Bengaluru, India HIVADO Full timeJob Description Job Title: Customer Care & Tele-Sales Associate Reports To: Founder / CEO Location: Bangalore Key Responsibilities: Customer Care (Inbound) Handle inbound calls, WhatsApp queries, and emails for order status, returns, product questions. Deliver prompt, polite, and solution-oriented responses to ensure high customer satisfaction (CSAT)....
-
Customer Care Executive
6 days ago
Ahmedabad, India Pintola Full timeJob Description Customer Care Executive Gota, Ahmedabad Location: Gota, Ahmedabad Experience Required: Minimum 3 years in Customer Support / Customer Service We're looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping...
-
Customer Care Executive
1 week ago
Bengaluru, India Mahima Consultancy Full time**Job openings for customer care executive in mahima consultancy at bangalore chennai in**: Home **›**Job Opening **›** Job openings for customer care executive in mahima consultancy at bangalore chennai in - Customer Care ExecutiveBangalore, Chennai - Share RSS Feed Purpose of the Role: Description of the role: (few points) A Customer Service...
-
Customer Care Executive
3 weeks ago
Bengaluru, India Elevatoz Loyalty Full timeCompany DescriptionElevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
-
Customer Care Executive
3 weeks ago
Bengaluru, India Elevatoz Loyalty Full timeCompany Description Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...