Partnership Manager

Job Description About Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees. To know more: https://appitsimple.com/ About CallHippo CallHippo is a futuristic virtual phone system that revolutionizes communication for businesses of all scales and sizes. Established with the aim of enhancing customer communications and boosting team collaboration, it offers an array of 50+ advanced features. The company has a strong global presence, with footprints in 80+ countries. To know more: https://callhippo.com/ Job Description The Channel Partner Sales Manager will be responsible for developing and managing strategic partnerships with channel partners to drive business growth. This role requires deep industry knowledge in telephony/VoIP business industry, a strong network within the channel ecosystem, and expertise in creating win-win relationships. The ideal candidate will be able to identify, engage, and cultivate relationships with channel partners to expand our reach, enhance our brand and increase revenue. Key Responsibilities - Strategic Partner Development: Identify, evaluate, and onboard new channel partners to expand our business reach. Establish and maintain relationships with partners in the VoIP, and telephony space. - Channel Enablement: Work closely with partners to educate, train, and enable them to effectively promote and sell our solutions, ensuring partners are equipped to deliver optimal customer outcomes. - Sales Performance Management: Collaborate with sales teams to set goals and strategies for channel partners, track performance metrics, and drive revenue growth through the partner channel. - Market Analysis: Conduct market research to identify trends, competitive landscape, and opportunities within the telephony/ VoIP space to optimize channel partner programs. - Marketing Collaboration: Work with marketing teams to co-create sales and promotional materials, joint marketing campaigns, and events tailored for partners to increase visibility and lead generation. - Revenue and Growth Targets: Set clear goals and growth targets for each partner, monitor performance, and implement strategies to exceed revenue targets. - Relationship Management: Act as the main point of contact for channel partners, providing support and guidance to ensure a mutually beneficial relationship. - Problem-Solving & Support: Assist partners with any challenges, technical or strategic, and facilitate issue resolution to ensure customer satisfaction. - Travel & Expansion: Comfortable with frequent travel across PAN India to identify, onboard, and nurture new partners while driving revenue generation and expanding regional presence. Key Requirements - Experience: 5+ years in channel management, partnerships, or business development roles, preferably in CPaaS, SaaS, VoIP, or telephony sectors. - Industry Knowledge: Deep understanding of the telephony landscape, especially with CPaaS and VoIP products, services, and trends. - Communication & Negotiation Skills: Strong interpersonal and negotiation skills, with the ability to influence partners and drive results. - Strategic Thinking: Proven experience in developing strategic relationships and go-to-market strategies with partners. - Analytical Skills: Ability to assess data, identify trends, and make data-driven decisions to improve partner performance. - Education: Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent work experience). An MBA or equivalent advanced degree is a plus. - Tech Savvy: Comfortable with CRM software and other tools to manage channel relationships and performance tracking. Perks of Working with Us - 5-day Workweek - Uncapped Performance-Based Incentives - Reward & Recognition Programs - Annual Company Retreats - Employee Referral Rewards