Director Of Sales

Holiday Inn Express Mumbai Powai and Voco Mumbai Powai Hotel Convention Centre an exceptional dual-brand hospitality complex coming up in the vibrant Powai district of Mumbai This complex would offer a combined room inventory of 294 Rooms with extensive MICE and convention offerings Located just 8 kms away from Chhatrapati Shivaji Maharaj International Airport Mumbai and within proximity of IIM Mumbai Campus and famous Powai Lake HIEX Mumbai Powai features 160 rooms in a competitive market dominated by corporate and MICE segments On the other hand Voco Mumbai Powai offers 134 stylish rooms both complemented by comprehensive F B MICE options Guests at HIEX Mumbai Powai can enjoy meals at Fusion Restaurant and may use versatile event spaces which may cater upto 500 pax while Voco Mumbai Powai offers a range of dining experiences from All Day Dining Restaurant of 96 Covers to the rooftop Skky Bar alongside expansive banquet facilities including the boardroom and convention centre Both the hotel would also offer other facilities like fitness centre health clubs while Voco Mumbai Powai Hotel Convention will have Spa with more than 5 treatment rooms cater to both relaxation and active pursuits What is expected from youAs a part of management committee member you shall be responsible to drive success for both the Powai complex hotels - Holiday Inn Express Mumbai Powai and Voco Mumbai Powai Hotel Convention Centre Travel is a journey We help make it a joy Starting with a warm inviting welcome for all guests whether traveling on business or for fun enjoying a quick night or relaxing for the week We thrive on making our guests stays brighter helping them create memories that will last a lifetime Irresistible smiles are our specialty We should know we ve been on our journey since 1952 So if you can help us spread the joy of travel to all we d love to give you a warm welcome to the Holiday Inn Express xc2 xae Voco family What is the jobAs Sales Marketing Director you ll develop and implement strategies to ensure revenue and room night sales goals are achieved sales and marketing strategies are set tactical plans are created and implemented and results are monitored and achieved People Manage daily sales activities plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues - recognise good performance Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively Recommend or initiate any HR elated actions where needed Drive a great working environment for teams to thrive - connect departments to create sense of one team Interact with outside contacts guests vendors and other contacts as needed Develop and maintain great working relationships with key clients and outside contacts to increase revenue Financial Hit all personal team sales goals and maximise profitability Help prepare the departmental budget and financial plans including the hotel marketing plan Create and implement sales plans that drive measurable incremental occupancy increase average rates increase volume food and beverage and banquet sales Produce monthly reports and sales forecasts to analyse current potential market and sales trends coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan Review monthly reports and sales forecasts to analyse current potential market and sales trends coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan Create and develop special events and sales blitzes to showcase the hotel to potential clients Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel Guest Experience Provide guests with information example loyalty programmes area attractions restaurants facility information to enhance guest experience Schedule conventions and or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP s large groups and other key guests Lead marketing efforts to up sell guests on hotel services offerings and amenities Responsible Business Work closely with key business leaders officials and representatives of local community groups within the city to ensure constant high profile exposure for the hotel Effectively communicate and market aspects of the hotel that are sustainable or green and use information to gain new business opportunities Work with advertising agencies consulting firms and vendors to maximise advertising investments and ensure ads represent brand identity Raise the awareness and reputation of your hotel and the brand locally - occasionally acting as hotel representative for media related enquiree Identify improvements to marketing activities and overall hotel sales performance and work with other departments Ad-hoc duties - unexpected moments when we have to pull together to get a task done AccountabilityThis is the top sales and marketing job in a large luxury resort or major flagship hotel Hotel may have multiple sites and facilities high-volume catering and or convention facilities and a large number of VIP and special service guests May manage a large number of professional level and administrative sales catering and or convention employeeWhat we need from you Bachelor s degree higher education qualification equivalent in marketing or related field Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team Strong knowledge of local businesses and business trends required Must speak local language s Other languages preferred How do I deliver thisWe genuinely care about people and we show this through living out our promise of True Hospitality each and every day It s what connects every colleague in all IHG xc2 xae hotels Each IHG xc2 xae hotel brand delivers True Hospitality in their own way and at the heart of it all are specific core service skills True Attitude being caring wanting to make a positive difference and building genuine connections with guests True Confidence having the knowledge and skills to perform your role and giving guests the confidence that they can trust you to help and support them during their stay True Listening focusing on what your guest is saying picking up on body language that is often overlooked and understanding what the guest wants and needs True Responsiveness is about providing guests with what they need and doing so in a timely and caring manner There s so much more to the job than we can capture here It s simply about creating great experiences doing the right thing and understanding people What we offerWe ll reward all your hard work with a great work environment and benefits - including but not limited to F B Discount IHG Employee Rate Hotel Uniform Meal at Employee Restaurant excellent development and advancement opportunities across the globe Join us and you ll become part of the global IHG family - and like all families all our individual team members share some winning characteristics As a team we work better together - we trust and support each other we do the right thing and we welcome different perspectives You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us At IHG Hotels Resorts we are proud to be an equal opportunity employer IHG Hotels Resorts provides equal employment opportunities to applicants and employees without regard to an individual s race color ethnicity national origin religion sex sexual orientation gender identity or expression age disability marital or familial status veteran status or any other characteristic protected by law The statements in this job description are intended to represent the key duties and level of work being performed They are not intended to be ALL responsibilities or qualifications of the job About Us At IHG we ve made a promise As one of the world s leading hotel groups we re here to deliver True Hospitality for Good Making our guests and colleagues feel welcome cared for recognised and respected - wherever they are in the world Want to be part of the journey