Assistant Director Of Sales

Company Description Raffles is a brand among the Accor group In most of its locations Raffles has a long history of making the most of major landmarks embedded in the local heritage of each country Raffles Hotels create a well-balanced bridge between local communities heritage and the environment Through the Raffles brands the historical buildings enjoy a new life thanks to renovations that helped create refreshed luxurious accommodations that benefit from a better sustainable performance thanks to their new eco-design These sensitive high-quality and sustainable repairs and enhancements are provided by the brand in areas of high historic significance ASSISTANT DIRECTOR OF SALES POSITION SUMMARY Under the general guidance and supervision of the Director of Sales Marketing and within the limits of established Corporate Sales policies and procedures oversees and directs all aspects of the Sales activities Responsibilities include overseeing the planning and development of promotional strategies key role is to bring business to the resort with good occupancy and high yield The Assistant Director of Sales will accomplish this through managing all the key accounts and all other sales activities Promotes the work culture and the company s core values ESSENTIAL RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following To maximize rooms revenue and profit through pro-active selling techniques and provide the highest standards of service levels To provide a point of contact for all inquiries and associated processes within unit from key sales marketing and PR channels To be the point of contact for all local and international operators in Maldives through the Male Office of the resort To develop and foster business through pro-active direct sales marketing telemarketing direct mail appointment calls and tours of the hotel Develops strategic action plans for hotels to drive measurable incremental sales revenue Identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team Additionally work with individual resort teams to identify skill development areas and properly deploy sales and marketing resources Working closely with the General Manager Director of Sales Marketing Reservations Revenue Team Dealing with Tour Operators Local DMCs Corporate Companies PR channels Taking direct bookings Site inspections External callers Analyse current and potential market trends coordinates all activities to maintain and increase revenue through added business volume and increase rate Procure new and repeat business for the resort by monitoring contact with travel agencies tour operators airlines commercial houses and professional associations with local and international markets Attain contracting with key travel partners wholesalers planners corporate accounts incentive buyers through personal sales calls telephone contacts and written communications Create and implement special programmes to achieve greater productivity through Increasing average rate Increasing occupancy Increasing business volume during low seasons Increasing events and weddings Manages key accounts Co-ordinate the development of all promotional materials Provide direction on the conducts market research Monitors competitive activities Ensures the resort is represented as an active member of the local community through association membership To plan and attend trade and road shows in key market areas Attends major travel functions to promote sales for resort Arrange familiarization trips and site inspection Liaise with global sales representative Establish and continuous update database and mailing list Conduct weekly reviews of sales activity to ensure targets and sales objectives are being met Sales presentation update and training within resort when required Manage the Sales team and their performance Qualifications Previous experience in handling India GCC markets and DMC s is preferred Position will be based in the resort Strong teamwork and interpersonal skills Excellent communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task work well in stressful high-pressure situations A team player builder and a motivator self-starter Excellent communication skills interpersonal relationship and time management skills Strong and outgoing personality and exceptional negotiation skills Additional Information Competencies Good interpersonal skills with ability to communicate with all levels of colleagues Service oriented with an eye for details Multicultural awareness and able to work and thrive within a culturally diverse environment Good presentation and influencing skills Flexible and able to embrace and respond to change effectively Ability to work independently and has good initiative under dynamic environment Self-motivated and energetic Leads to constantly improve the guest and colleague service experience Leadership skills required - collaborative enabling and entrepreneurial Demonstrates sophistication humbleness personality charisma confidence professional etiquette and competencies Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com Do what you love care for the world dare to challenge the status quo BELIMITLESS