Salesforce Business Analyst

4 weeks ago

Bengaluru, Karnataka, India Innosight Full time

Huron is a global consultancy that collaborates with clients to drive strategic growth ignite innovation and navigate constant change Through a combination of strategy expertise and creativity we help clients accelerate operational digital and cultural transformation enabling the change they need to own their future Join our team as the expert you are now and create your future As an experienced Salesforce Business Analyst play a pivotal role in bridging business needs with technical solutions through the following responsibilities Requirement Gathering Work closely with stakeholders to gather analyze and document business requirements Process Improvement Identify and document areas of improvement in business processes and systems Solution Development Recommend procedures and solutions to meet business needs Communication Provide effective communication between business and technical teams Ability to communicate effectively with a wide range of audiences technical and non-technical staff and managerial and in a wide range of settings Requirements 6 years of overall BA experience with at least 5 years as a Salesforce Business Analyst BA Strong experience with Salesforce Sales Cloud sales planning execution and quote-to-order processes Service cloud Should have prior experience at least in 3 projects of leading driving the discovery sessions for medium to large scale projects Should be well versed with all aspects and deliverables that are expected from a BA Should be able to understand the client requirements propose options on how they can be accomplished in Salesforce Experience with Salesforce admin and point and click tasks would be highly preferred Proficient in documenting requirements use cases user stories and performing acceptance testing Skilled in stakeholder communication and translating business needs into product features able to train users on changes Preferences Proficiency in SOQL Agile methodology SDLC Jira and Salesforce reports dashboards Advanced Microsoft Excel skills basic familiarity with Word PowerPoint Visio and Windows Salesforce Business Analyst and Administrator certifications preferred basic knowledge of Salesforce admin config and minor data loads Position Level Senior AssociateCountry India

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