Salesforce Business Analyst

1 week ago

Bengaluru, Karnataka, India Big works technologies pvt ltd Full time ₹ 45,500 - ₹ 20,00,000 per year

Salesforce Business Analyst – Drive Business & Technology Alignment

Location: Bengaluru | Full-time | Immediate Joining

About the Role

We are looking for a skilled Salesforce Business Analyst who can bridge the gap between business users and technical teams. You will work closely with stakeholders, gather and analyze requirements, and ensure Salesforce is configured to deliver impactful business outcomes.

Key Responsibilities

  • Collaborate with stakeholders to understand, document, and analyze business needs.
  • Translate requirements into user stories, process flows, and functional specifications.
  • Work with Salesforce Developers, Admins, and Architects to design and deliver solutions.
  • Configure Salesforce (Reports, Dashboards, Flows, Automation tools).
  • Conduct gap analysis and recommend process improvements.
  • Facilitate UAT, training, and ensure smooth user adoption.
  • Maintain Salesforce data integrity, compliance, and security.
  • Stay updated on Salesforce releases, new features, and best practices.

Required Qualifications

  • Bachelor's in Business, Information Systems, or related field.
  • 5+ years as a Business Analyst (preferably Salesforce).
  • Strong knowledge of Salesforce products (Sales, Service, Marketing, Experience Cloud, CPQ).
  • Experience with Agile, business process mapping, and stakeholder management.
  • Hands-on with Salesforce Reports, Dashboards, Flows, Automation.
  • Salesforce certifications (Business Analyst, Admin, Consultant) preferred.

Preferred Skills

  • Salesforce integrations and third-party apps.
  • Knowledge of Apex, Visualforce, or Lightning (nice to have).
  • Domain experience in Finance, Healthcare, or Retail.

Why Join Us?

  • Work directly with business stakeholders to deliver transformation projects.
  • Opportunity to shape business processes using Salesforce.
  • Collaborative, growth-focused work culture.
  • Immediate joining for the right candidate.

Location: Bengaluru (On-site)

Employment Type: Full-time | Immediate Start

Apply today and help us connect business strategy with Salesforce solutions

Job Type: Full-time

Pay: ₹455, ₹2,000,000.00 per year

Work Location: In person

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