Customer Relationship Management Executive

4 weeks ago

Bengaluru, Karnataka, India Sowparnika Projects Full time
Job Description

Company Description

Sowparnika Projects is a leading real estate developer based in Bengaluru, India, operating since 2003. We specialize in delivering premium yet affordable residential projects across Karnataka, Kerala, and Tamil Nadu. With over 50 completed projects and more than 25 ongoing, we provide comprehensive in-house expertise from concept to completion. Our mission is to rank among the top 10 preferred brands in the Housing & Infrastructure sector, delivering enduring happiness and exceptional value for a lifetime.

Role Description

This is a full-time on-site role located in Bengaluru for a Customer Relationship Management Executive. This role involves managing enhancing customer experience, Engage with customers to address inquiries, handle objections, and resolve issues effectively., Billing and collection during construction progress and interaction with Loan Disbursement Banks. The CRM Executive will interact with clients, analyze data, and ensure customer satisfaction through effective communication and on time collection

Qualifications

2-3 years of experience in a customer-facing role, customer service, or a similar field.

A positive and proactive attitude with a strong desire to learn and grow within the organization.

Excellent communication and interpersonal skills for building strong client relationships.

Proficiency in customer relationship management (CRM) processes and support.

Basic exposure to data analytics, reporting, and problem-solving techniques.

A Bachelor&aposs degree in Business, Marketing, or a related field.

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