Customer Service Role

Summary Roles and Responsibilities: - Manage a team of customer service representatives and provide guidance and support as needed - Monitor and evaluate team performance to ensure that service level agreements are met - Handle escalated customer inquiries and issues and work to resolve them in a timely and satisfactory manner - Develop and implement...

Summary: Roles and Responsibilities: 1. Respond to customer inquiries and provide accurate information about our products and services. 2. Handle customer complaints and resolve issues promptly and efficiently. 3. Maintain a high level of professionalism and empathy when dealing with customers. 4. Collaborate with other departments to ensure timely...

Roles and Responsibilities 1 Handle escalated customer inquiries and complaints in a professional and timely manner 2 Provide guidance and support to junior customer service associates 3 Assist in monitoring and improving customer service processes and procedures 4 Develop and maintain strong relationships with customers to ensure satisfaction and...

Resolve customer complaints and inquiries efficiently and effectively. - Maintain thorough knowledge of the company's products and services. - Update and manage customer records in the CRM system. - Collaborate with other departments to address customer needs. - Identify and escalate issues to the appropriate team when necessary. - Track and analyze customer...

**Customer Service Representative***: Mahe Technologies Pvt Ltd - Kolkata, West Bengal, India- Posted on 23 May, 2025**Job Details**: **Skills**: **Fluent English** **Computer Knowledge** **Sales** **Job Type**: **FULL-TIME** **Availability**: **0-15 days** **Experience Level**: **0-5 Years** **About the job**: - Job Title: Customer Representative -...

Eligibility:What you’ll do TELEPERFORMANCE KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE PROCESS Excellent English and Hindi communication is mandatory. Perks and Benefits Permanent and full time opportunity One way cab facility Direct payroll of Teleperformance Incentives and allowances Industry type BPO Department Customer...

Uptownie is a homegrown online fashion label with its roots in Kolkata, India. We design and manufacture clothes for Indian women. We prioritize customer service, with employees dedicated to giving customers the product and experience they deserve. **Uptownie is hiring a Customer Service Executive! Join our team to provide quick, valuable and friendly...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

KDM India is a leading manufacturer of mobile accessories & electronic products. With the unwavering vision to be a Make in India-Make for World brand, the company provides premium mobile accessories products like earphones, neckbands, wireless speakers, mobile chargers, power banks, etc. at affordable prices. Headquartered in Mumbai, KDM India has a...

We are hiring for B to B E-commerce Process. **Roles and Responsibilities**: - Assesses customers issues &takes appropriate actions to ensure the customers needs are satisfied. - Be proactive &take initiatives to explore & learn about the product that we offer - Understand standard operation procedures and delivers services that is according to the quality...