Chat Support Executive Customer Service Role
15 hours ago
**Company Name**: _**Albeli Fashions Pvt Ltd**_
**Role**: Chat Support / Customer service Executive
**Location**: 80/2C, Topsia Road, Behind Porsche Showroom, Topsia, Kolkata - 700039
**Landmark**: Maruti bagan, m. S. Motors bus stop
Timings - Mon - Sat 10am - 8pm.
**Responsibilities**:
- Handle incoming sales and purchase inquiries for sarees on WhatsApp.
- Respond to customer queries promptly and in fluent English or Telegu
- Share product images, details, prices etc
- Follow up with potential buyers and ensure smooth order conversion.
- Coordinate with dispatch/logistics team for delivery updates.
- Maintain records of chats, leads, and daily customer interactions.
**Requirements**:
- Excellent written communication in English or Telegu
- Quick response time and proactive customer handling.
- Basic knowledge of saree types and fabric (preferred).
- Prior experience in online sales/chat support is a plus.
If you can speak in Telugu it is a plus, but not mandatory.
Preferred Background (Freshers Welcome):
- Aviation / Cabin Crew
- Mass Communication
- Fashion Design
- Diploma in Computers
- Arena Multimedia Courses
- Photography
**Job Type**: Full-Time
**Experience**: Freshers & Experienced both can apply
**Location**: On-site (Topsia, Kolkata)
Pay: ₹10,000.00 - ₹11,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Are you ok with Job location - Address
- 80/2C, Topsia Rd, behind Porsche Showroom, Topsia, Kolkata, West Bengal 700046
Landmark - Maruti bagan, m. S. Motors bus stop
- Are you ok with Job timings : Mon - Sat 10am - 8pm
Work Location: In person
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