Chat Support Executive Customer Service Role

6 days ago


Kolkata West Bengal, India Albeli Fashions Pvt Ltd Full time

**Company Name**: _**Albeli Fashions Pvt Ltd**_

**Role**: Chat Support / Customer service Executive
**Location**: 80/2C, Topsia Road, Behind Porsche Showroom, Topsia, Kolkata - 700039
**Landmark**: Maruti bagan, m. S. Motors bus stop
Timings - Mon - Sat 10am - 8pm.

**Responsibilities**:

- Handle incoming sales and purchase inquiries for sarees on WhatsApp.
- Respond to customer queries promptly and in fluent English or Telegu
- Share product images, details, prices etc
- Follow up with potential buyers and ensure smooth order conversion.
- Coordinate with dispatch/logistics team for delivery updates.
- Maintain records of chats, leads, and daily customer interactions.
**Requirements**:

- Excellent written communication in English or Telegu
- Quick response time and proactive customer handling.
- Basic knowledge of saree types and fabric (preferred).
- Prior experience in online sales/chat support is a plus.

If you can speak in Telugu it is a plus, but not mandatory.

Preferred Background (Freshers Welcome):

- Aviation / Cabin Crew
- Mass Communication
- Fashion Design
- Diploma in Computers
- Arena Multimedia Courses
- Photography

**Job Type**: Full-Time
**Experience**: Freshers & Experienced both can apply
**Location**: On-site (Topsia, Kolkata)

Pay: ₹10,000.00 - ₹11,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Are you ok with Job location - Address
- 80/2C, Topsia Rd, behind Porsche Showroom, Topsia, Kolkata, West Bengal 700046

Landmark - Maruti bagan, m. S. Motors bus stop
- Are you ok with Job timings : Mon - Sat 10am - 8pm

Work Location: In person


  • Customer Service

    59 minutes ago


    Kolkata, West Bengal, India Tata Consultancy Services Full time

    TCS Hiring For Customer Service - International Web Chat! Skill/Role: Customer Service - International Web Chat Location: Kolkata Shift: 24*7 working environment with Night & Rotational Shifts. Desired Experience Range: 1-4 years Must Have: International chat/communication exposure. **Job Description**: Requires exceptional verbal and written...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Respond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...


  • Kolkata, West Bengal, India Globiva Pvt Ltd Full time

    We are hiring for Work From Home Chat Process. Basic Computer Knowledge. Must have Desktop Or Laptop With Broadband Connection. **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Paid sick time - Provident Fund - Work from home Schedule: - Day shift - Evening shift - Morning shift - Night shift -...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time ₹ 1,20,000 - ₹ 1,56,000 per year

    Job Description – Chat Support ExecutivePosition: ExecutiveLocation: Kolkata (Work from Office)Employment Type: Full-timeExperience: Fresher / 0–2 YearsSalary: Based on Interview (10K to 13K )Shift: Rotational,Required SkillsGood written communication skills in English/Hindi (as per process).fast and accurate typing speed (25–30 WPM preferred).Basic...

  • Chat Support

    1 week ago


    Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles and ResponsibilityProvide exceptional customer service through chat support.Handle customer inquiries and resolve issues professionally.Work on blended processes, including both human and automated interactions.Collaborate with team members to achieve process goals.Maintain accurate records of customer interactions.Continuously improve knowledge and...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    WE ARE HIRING FOR CHAT SUPPORT EXECUTIVE FOR KOLKATA SALT LAKE SECTOR 5 WORK FROM OFFICE MALE AND FEMALE BOTH ARE ELIGIBLE HINDI AND ENGLISHREQUIRED SALARY 11000-11200K INHAND 6 DAYS WORKING /1 ROTATIONAL OFF ONLY KOLKATA CANDIDATES ARE ELIGIBLE SHARE YOUR CV TO HR NAMITA 8249936838 **Job Type**: Permanent Pay: ₹11,000.00 - ₹11,200.00 per...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Urgent Hiring - Chat & Inbound Voice Process Job Location: Sector V, Kolkata (Work from Office) Eligibility: Minimum 12th Pass | Freshers & Experienced Both Can Apply Job Roles: Chat Support & Inbound Voice Process Languages Required:, Hindi, English Shifts Available: Day / Night / Evening (Based on process & interview) **Salary**: ₹9,000 to...


  • Kolkata, West Bengal, India NMC Nexus Full time

    Job Title Customer Support Associate Chat Support Process Customer-focused individuals to join our Chat Support Team As a Customer Support Associate you will be the first point of contact for our customers via chat ensuring quick and accurate resolution of their queries while delivering a seamless and satisfying customer experience Work Details - Work Hours...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    We are hiring for customer care executive Process - Chat Work from office Salary - 10k t0 13k depends we are looking for immediate joiner minimum 12th pass required Job location - Sugam Business Park 3rd floor Near RDB cinema hall Salt Lake Sector 5 Kolkata 700091 Fresher and experience both can apply HR Rakesh - 7865097859 **Job Types**: Full-time,...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...