Chat Support
2 days ago
Roles and Responsibility
- Provide exceptional customer service through chat support.
- Handle customer inquiries and resolve issues professionally.
- Work on blended processes, including both human and automated interactions.
- Collaborate with team members to achieve process goals.
- Maintain accurate records of customer interactions.
- Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
- Minimum 4 years of experience in Human Before Resource or related field.
- Strong communication and problem-solving skills are essential.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Experience with chat support and blended processes is required.
- Strong analytical and critical thinking skills are necessary.
- Ability to work collaboratively as part of a team.
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