Chat & Non Voice Support Professional

2 days ago

Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle customer inquiries and resolve issues via chat and non-voice channels.
  • Provide timely and effective solutions to customer complaints and concerns.
  • Collaborate with internal teams to resolve complex issues.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously improve knowledge and skills to stay current with industry trends.
  • Work effectively in a fast-paced environment and meet productivity targets.

Job Requirements

  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment and collaborate with colleagues.
  • Strong analytical and critical thinking skills.
  • Proficient in using computer applications and software.
  • Ability to adapt to changing situations and priorities.
  • Strong attention to detail and organizational skills.
  • Experience in the BPM/BPO industry is preferred.
  • Company name: Human Before Resource.

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