Customer Support Associate

2 days ago

Kolkata, West Bengal, India Wipro Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Roles and Responsibilities

  • Handle customer inquiries via email, chat, and non-voice channels in a timely and professional manner.
  • Process customer requests, resolve issues, and provide solutions to their queries.
  • Maintain accurate records of all interactions with customers using our CRM system.
  • Collaborate with internal teams to ensure seamless communication and issue resolution.

Desired Candidate Profile

  • Proficiency in backend processing, back office operations, chat support, email processing, international chat process, international non-voice process.

Freshers are welcome

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