Customer Support Associate

3 days ago

Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 1,60,050 - ₹ 2,50,000 per year

Job Title: Customer Support Associate (Backend Process)

Work Mode: 100% Work from Office | Permanent Hiring

Job Role

  • Verification of customer documents (UIDAI DQ).
  • English to Hindi translation when required.
  • Customer-oriented backend support.

Eligibility Criteria

  • Any Graduate (Freshers & Experienced can apply).

Language Requirement:

  • Punjabi reading (for Punjabi candidates)
  • Gujarati reading (for Gujarati candidates)
  • Bengali & Hindi reading (for Bengali & Hindi candidates)

Willingness to work in rotational shifts (9 AM – 7 PM & 9 PM – 7 AM).

5 working days, rotational week off.

No planned leaves allowed in the first 3 months.

Salary (CTC & In-Hand)

  • Punjabi Candidate: ₹2,00,000 CTC (₹15,000 in-hand)
  • Gujarati Candidate: ₹2,50,000 CTC (₹18,800 in-hand)
  • Bengali/Hindi/English/Assamese/Odia Candidate: ₹1,60,050 CTC (₹11,700 in-hand)

Interview Process

  • HR Round (General Check)
  • OPS Round (General Check)

Documents Required

  • Education Mark Sheets
  • Aadhaar Card (Govt. ID proof)
  • PAN Card
  • Offer/Experience Letter

Job Types: Full-time, Permanent

Pay: ₹11, ₹19,000.00 per month

Work Location: In person

Speak with the employer

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