Chat support

Roles and ResponsibilityProvide exceptional customer service through chat support.Handle customer inquiries and resolve issues professionally.Work on blended processes, including both human and automated interactions.Collaborate with team members to achieve process goals.Maintain accurate records of customer interactions.Continuously improve knowledge and...

Handle customer inquiries via chat efficiently.Provide accurate information and resolve issues.Maintain customer satisfaction through effective communication.Manage multiple chats simultaneously.Document interactions and follow up as needed. Required Candidate profileNeeds to work in rotational shifts (7am-4pm, 1pm-10pm, 10pm-7am)Excellent knowledge of...

Job DescriptionHiring for Leading ITES Company in KOLKATA for Customer Support Chat ProcessKey Highlights:1: ELIGIBLE- UG/GRADUATES2: 24x7 Shifts3: 5.5 Days Working4: Cab in Odd hours5: Excellent Communication Skills6: Immediate Joiners PreferredA Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for...

Looking For Immediate Joiners, 6 month Contract Bass with CapgaminiWith Good English Communication and candidates should have laptopFor the Interview Pross, Ctc will be 2.7 LPAFresher to 6 MothsLocation will be KolkataLooking for 15 Yrs of EducationInterested Candidates can apply to This Number Minimum (6 Months) or Fresher experience navigating...

We have multiple job opportunity with MNC BPO company in Salt Lake , Kolkata for Domestic/ International ProcessPosition : Customer Service Associate / Chat Support ExecutiveProcess Type : Voice / Non Voice ProcessLOB : Domestic / International Required Candidate profileSalary : 15 K to 30 K ( Depend on communication skills)5 days working (International...

Roles and ResponsibilityManage and coordinate recruitment processes to ensure timely completion.Develop and implement effective employee engagement strategies.Provide guidance and support to employees on HR-related matters.Analyze and resolve complex HR issues efficiently.Collaborate with other departments to achieve business objectives.Maintain accurate and...

Walk in interviews for Customer Support ( Nonvoice Chat Support )Freshers are welcome & Graduation not required Date : 7th & 8th OctoberTime : 10 am - 3pmAddress : Godrej Genesis Building, Smart works 7th Floor, Street Number 18, Block EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091Contact Person : ) / WhatsApp/call)We look forward to meeting...

Responsibilities:* You will be provided Training* Maintain customer satisfaction through timely resolutions.* Provide software & ERP support via phone, email & chat.* Document solutions for knowledge base.* Call /

Department: Customer Support – Voice / Blended Process (70% Chat, 30% Call)Mode: Work from Office (WFO)Work Hours: 247 rotational shiftsReference- *Career Easy Solution & Deepanjan ( Mentioned on top of the cv )*Send your resume Work from homeHealth insuranceProvident fund

Role & responsibilitiesChat process (Good communication), Typing Speed 32 WPM & 95% accuracy, Queries to handle over multiple chats - Accounts and Billing, Troubleshooting.Location: KolkataShift Timings: US shifts 5:30pm, 11:30 PM last shift.Weekly Offs: Rotational off consecutive 2 days.Any Flexibility Required – Candidates should be comfortable with...