Chat Support Executive

Roles and ResponsibilityProvide exceptional customer service through chat support.Handle customer inquiries and resolve issues professionally.Work on blended processes, including both human and automated interactions.Collaborate with team members to achieve process goals.Maintain accurate records of customer interactions.Continuously improve knowledge and...

Handle customer inquiries via chat efficiently.Provide accurate information and resolve issues.Maintain customer satisfaction through effective communication.Manage multiple chats simultaneously.Document interactions and follow up as needed. Required Candidate profileNeeds to work in rotational shifts (7am-4pm, 1pm-10pm, 10pm-7am)Excellent knowledge of...

Job DescriptionHiring for Leading ITES Company in KOLKATA for Customer Support Chat ProcessKey Highlights:1: ELIGIBLE- UG/GRADUATES2: 24x7 Shifts3: 5.5 Days Working4: Cab in Odd hours5: Excellent Communication Skills6: Immediate Joiners PreferredA Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for...

Roles and ResponsibilityManage and coordinate recruitment processes to ensure timely completion.Develop and implement effective employee engagement strategies.Provide guidance and support to employees on HR-related matters.Analyze and resolve complex HR issues efficiently.Collaborate with other departments to achieve business objectives.Maintain accurate and...

Responsibilities:* You will be provided Training* Maintain customer satisfaction through timely resolutions.* Provide software & ERP support via phone, email & chat.* Document solutions for knowledge base.* Call /

Job Description:We are hiring Customer Service / Technical Support Executives . Candidates should have 6 months of technical or customer support experience (profiles with basic technical understanding accepted). Freshers with strong communication skills are also welcome.Responsibilities:Handle customer queries via call/chatTroubleshoot and resolve service or...

Department: Customer Support – Voice / Blended Process (70% Chat, 30% Call)Mode: Work from Office (WFO)Work Hours: 247 rotational shiftsReference- *Career Easy Solution & Deepanjan ( Mentioned on top of the cv )*Send your resume Work from homeHealth insuranceProvident fund

Role & responsibilities: :Handling customer's technical issues24X7 Rotational US shift, 2 Rotational weeks offEmails and Chat supportBlended processPreferred candidate profile: :Fresher candidates neededGood communication skillTechnical background candidates preferredGood presence of mindPerks :Cab facility( Under 25 Km )Permanent RoleMedical Facility

We are looking for a motivated and empathetic Customer Support Representative fluent in Hindi and Bengali to join our dynamic team. In this role, you will be responsible for providing exceptional customer service to our clients through various channels including phone, email, and chat. You will address inquiries, resolve issues, and ensure customer...

Location: Salt Lake Sector 5 , KolkataWork Mode: On siteSalary: 14k to 18k inhandShift: 24 * 7 rotational shiftJob Summary:We are looking for a Customer Support Executive who will be responsible for handling customer queries, resolving issues, and ensuring excellent customer satisfaction through calls, emails, or chat support. The ideal candidate should have...