Chat Support Executive
1 week ago
Respond to customer inquiries via chat support, providing product information and guidance as needed
- Resolve customer complaints and issues efficiently and effectively
- Escalate complex problems to the appropriate department or personnel
- Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and actions taken
- Follow up on customer interactions when necessary
- Recognize, document, and alert the management team of trends in customer calls
- Meet chat quotas and quality standards set by the organization
- Maintain up-to-date knowledge of the company’s products, services, and customer service policies
- Work collaboratively with other team members to achieve overall customer service goals
- Protect customer information in accordance with privacy policies and procedures
**Job Types**: Full-time, Fresher
Pay: ₹10,097.51 - ₹14,000.76 per month
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9123006906
-
Chat Support Executive
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time ₹ 1,20,000 - ₹ 1,56,000 per yearJob Description – Chat Support ExecutivePosition: ExecutiveLocation: Kolkata (Work from Office)Employment Type: Full-timeExperience: Fresher / 0–2 YearsSalary: Based on Interview (10K to 13K )Shift: Rotational,Required SkillsGood written communication skills in English/Hindi (as per process).fast and accurate typing speed (25–30 WPM preferred).Basic...
-
Chat Support Executive
2 days ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeWE ARE HIRING FOR CHAT SUPPORT EXECUTIVE FOR KOLKATA SALT LAKE SECTOR 5 WORK FROM OFFICE MALE AND FEMALE BOTH ARE ELIGIBLE HINDI AND ENGLISHREQUIRED SALARY 11000-11200K INHAND 6 DAYS WORKING /1 ROTATIONAL OFF ONLY KOLKATA CANDIDATES ARE ELIGIBLE SHARE YOUR CV TO HR NAMITA 8249936838 **Job Type**: Permanent Pay: ₹11,000.00 - ₹11,200.00 per...
-
Chat Support Executive
4 days ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeUrgent Hiring - Chat & Inbound Voice Process Job Location: Sector V, Kolkata (Work from Office) Eligibility: Minimum 12th Pass | Freshers & Experienced Both Can Apply Job Roles: Chat Support & Inbound Voice Process Languages Required:, Hindi, English Shifts Available: Day / Night / Evening (Based on process & interview) **Salary**: ₹9,000 to...
-
Chat Support Representative
1 week ago
Salt Lake, Kolkata, West Bengal, India MERVICE INFOTECH Full timeWe are Hiring for chat support executive Job location - Sugam Business Park, 6th floor near RDB Cinemas, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 work from office job Chat process Minimum 12th Pass required Salary - 11k in-hand ( 13k ctc ) Shift Rotational Male Female both can apply Contact No - 7865097859 Rakesh HR **Job...
-
Chat Support Executive
1 week ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeWe are hiring for customer care executive Process - Chat Work from office Salary - 10k t0 13k depends we are looking for immediate joiner minimum 12th pass required Job location - Sugam Business Park 3rd floor Near RDB cinema hall Salt Lake Sector 5 Kolkata 700091 Fresher and experience both can apply HR Rakesh - 7865097859 **Job Types**: Full-time,...
-
Chat Support Executive
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeMERVICE INFOTECH is hiring for CHAT process - Work Mode: Work from Office only - Eligibility: 12th pass - Interview Location: Sugam BusinessPark, 3rd Floor, Near RDB Cinema Sector V, Kolkata - Salary: RS.11.2K INHAND AND 13.3KCTC - 6 DAYS WORKING AND 1 Rotational off - Shift Timing: FOR FEMALES MORNING AND DAY SHIFT AND FOR MALES ROTATIONAL SHIFT - Languages...
-
Chat Support Executive
1 week ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeResponding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...
-
Chat Associate
2 days ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeUrgent Hiring - Chat & Inbound Voice Process Job Location: Sector V, Kolkata (Work from Office) Eligibility: Minimum 12th Pass | Freshers & Experienced Both Can Apply Job Roles: Chat Support & Inbound Voice Process Languages Required: Bengali, Hindi, English Shifts Available: Day / Night / Evening (Based on process & interview) **Salary**: ₹9,000 to...
-
Chat Support Executive
2 weeks ago
Kolkata, West Bengal, India Globiva Pvt Ltd Full timeWe are hiring for Work From Home Chat Process. Basic Computer Knowledge. Must have Desktop Or Laptop With Broadband Connection. **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Paid sick time - Provident Fund - Work from home Schedule: - Day shift - Evening shift - Morning shift - Night shift -...
-
Chat Support Executive Customer Service Role
6 days ago
Kolkata, West Bengal, India Albeli Fashions Pvt Ltd Full time**Company Name**: _**Albeli Fashions Pvt Ltd**_ **Role**: Chat Support / Customer service Executive **Location**: 80/2C, Topsia Road, Behind Porsche Showroom, Topsia, Kolkata - 700039 **Landmark**: Maruti bagan, m. S. Motors bus stop Timings - Mon - Sat 10am - 8pm. **Responsibilities**: - Handle incoming sales and purchase inquiries for sarees on...