BPO Quality Analyst

Here's a proper Job Description (JD) for the Quality Analyst position:Job Title: Quality Analyst – Tata 1mg Customer Service ProcessLocation: NoidaVacancies: 2Salary: ₹25,000 – ₹28,000 (In-hand)Qualification: HSC / GraduateExperience: Minimum 6 months to 1 year as Quality Analyst in any BPO (on paper)Joining: ImmediateJob Responsibilities:Monitor and...

Here's a proper Job Description (JD) for the Quality Analyst position: Job Title: Quality Analyst – Tata 1mg Customer Service ProcessLocation: NoidaVacancies: 2Salary: ₹25,000 – ₹28,000 (In-hand)Qualification: HSC / GraduateExperience: Minimum 6 months to 1 year as Quality Analyst in any BPO (on paper)Joining: Immediate Job Responsibilities: Monitor...

Job Title: Quality Analyst – Voice Process Location: Sector 63, Noida Shift: Fixed Day – 9:00 AM to 6:00 PM Experience: Minimum 2 Years in BPO Voice (QA Role) Qualification: Must be a Graduate Immediate Joiner Required Key Responsibilities: •Monitor calls to ensure adherence to quality standards •Share audit reports and performance feedback...

Job DescriptionSalary- 25K InhandLocation-Manape (Navi Mumbai)Note : Immediate joiner can apply onlyJob Description- Quality analyst of BPO industry who can listen to the agents calls and share feedback.- Must be a graduate or higher.- Speak, read and write in Hindi, Punjabi and English.- Able to communicate confidently and politely, with good speaking...

Job Title: Quality Analyst (Call Audit – Sales & Customer Support)Location: Noida Sector 16 (Onsite Role)Employment Type: Full-timeAbout the Role:We are looking for a detail-oriented and analytical Quality Analyst (QA) with experience in call audits for sales and customer support teams. The role involves monitoring, evaluating, and improving call quality...

Job Description Hiring Alert: Quality Analyst Join Our Growing Team! Location: Sector 63, Noida UK Shift Timings: - First Shift: 12:30 PM 09:30 PM - Second Shift: 02:30 PM 11:30 PM Construction Helpline is hiring a Quality Analyst to monitor and evaluate international customer calls (UK-based), ensuring compliance with quality standards and delivering...

Experience: 2 - 6 YearsPreferred Candidate Location: South Delhi, Ghaziabad, Noida, Greater NoidaEducation: Any Graduate - Any Specialization, PG - Any PG CourseOther Certification: For QA-English - No certification requiredNo of openings: 4Industry Type: BPORole: Quality AnalystShift: US ShiftsRole OverviewWe are seeking a full-time, on-site Quality Analyst...

Quality audit, bpo sector, call monitoring, not from technical background. Exp -5yrs

Job DescriptionHiring Alert: Quality Analyst Join Our Growing TeamLocation: Sector 63, NoidaUK Shift Timings:- First Shift: 12:30 PM 09:30 PM- Second Shift: 02:30 PM 11:30 PMConstruction Helpline is hiring a Quality Analyst to monitor and evaluate international customer calls (UK-based), ensuring compliance with quality standards and delivering excellent...

Responsibilities Monitor inbound/outbound sales calls to ensure compliance with quality standards.• Evaluate sales representatives performance against defined KPIs.• Identify gaps in sales pitch, objection handling, and customer interaction.• Provide timely feedback and coaching to improve performance.• Prepare quality reports and share insights with...