Senior manager

12 hours ago

Bengaluru, India Flipkart Full time

Job Description

Role & responsibilities

- Know the customer: Deeply understand customer behaviour, develop new customer insights
- Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them
- Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical
- Have an in depth knowledge of competition and vendor and ability to influence the market
- Manage in store promotions along with brands - make brands partners in customer communication
- Make Flipkart the destination of choice for the customers through the largest and the greatest assortment of products on offer
- Develop and manage a fulfilment strategy with the brands to ensure best selection along with the optimal cost and service.
- Build, retain and groom a strong team to deliver across functions
- Set goals, define KPIs and ensure team tracks effectively towards goals
- Own the terms of business with the vendor - products, returns, ordering, etc.
- Ensure high-share of mind from the vendor. Build deep ties.
- Make vendors partners in driving disruptive changes for the category

Preferred candidate profile

- Educational background Graduation, MBA is preferred
- Knowledge of Retail, consumer goods industry is a plus
- Desire and ability to think like the customer
- Ability to translate strategies into execution plans and take them to completion
- Highly analytical
- Willing to take calculated risks to grow the category
- Excellent verbal and written communication with interpersonal skills
- Strong understanding of technology and business
- Must be willing to learn
- Ability to connect with people across teams & levels
- Strong bias for Action - Flipkart works at a very rapid pace

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