Technical Support Specialist

4 days ago

India Venture Smarter Full time

Venture Smarter was founded by experts in law finance and strategy who saw a need for a more holistic approach to business consultancy United by core values of innovation integrity and impact we offer a 360-degree suite of solutions tailored to each client s needs Over the years we ve successfully guided businesses through growth market transitions and legal complexities As we look to the future we re excited to continue being the catalyst that propels businesses to new heights Join us in venturing smarter Our mission is to be the driving force behind your business success We offer specialized consultancy services that address your legal and business challenges propelling you towards a future of limitless opportunities By integrating innovation integrity and impact into our approach we create tailored solutions that not only solve immediate issues but also position you for long-term growth We re not just consultants we re your partners in navigating the complex landscape of business evolution The RoleCompany Venture SmarterLocation RemoteSalary 4 000 - 5 000 per month based on experience Venture Smarter is seeking a Technical Support Specialist to join our growing team In this role you ll be responsible for providing exceptional technical support to both our clients and internal teams As a remote position you ll have the flexibility to work from the comfort of your home while helping to solve technical issues troubleshoot systems and provide solutions to enhance the customer experience Given the high number of applications we receive we will only respond to those who meet the qualifications for the positions applied for Please note that we will not reply to job application inquiries sent to our social media accounts All communication from us will be conducted via email If you do not receive a response you are welcome to re-apply after six months for another suitable position within our company Venture Smarter has been featured in media outlets such as CBS News Digital Journal and Go Banking Rates Check us out youll know were the place to be Key Responsibilities Provide support for technical inquiries via phone email and live chat Troubleshoot and resolve hardware software and network issues Guide clients through system installations configurations and updates Maintain detailed logs of support requests and solutions provided Collaborate with the development and IT teams to improve system performance and support protocols Stay up-to-date with industry trends and new technologies to enhance customer service Competitive monthly salary Flexible work-from-home setup Health and wellness benefits Opportunities for career growth and development Ideal ProfileRequirements Proven experience in technical support or IT-related roles Strong troubleshooting and problem-solving skills Excellent communication skills both written and verbal Experience with remote work tools and customer service platforms Ability to work independently and manage time effectively Benefits What s on Offer Work within a company with a solid track record of success Flexible working options Opportunity to make a positive impact

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