
Technical Support Specialist
7 days ago
Job Overview:
We are seeking an experienced professional to fill a critical role as a Technical Support Specialist. This position involves providing top-notch support for our clients' video conferencing, audio-visual, and webcasting needs.
The ideal candidate will have a strong background in AV support, video conferencing, and webcast management. They will be responsible for managing and maintaining video conferencing, audio/visual, and webcasting technologies, ensuring seamless operations for global meetings, events, and webcasts.
Responsibilities:
- Schedule, modify, and cancel white glove conferences and webcasts.
- Manage the associated service mailbox.
- Analyze performance and usage metrics.
- Resolve service tickets related to AV and webcasting technologies.
- Monitor and update support queues for current and upcoming AV technologies and webcast incidents.
- Elevate complex issues to third-level support or manufacturer/vendor support teams.
- Participate in meetings regarding current and future AV and webcasting systems.
Requirements:
- Proven experience in AV support, video conferencing, and webcast management.
- Familiarity with Cisco Video Codecs, VBrick Rev, and related AV/IT infrastructure.
- Strong troubleshooting and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication skills, both written and verbal.
PREFERRED SKILLS
- Knowledge of webcast and streaming platforms.
- Experience with AV commissioning and room setup.
-
Technical Support Specialist
6 days ago
India Vasu Travel & Tourism LLC Full timeCompany Description Welcome to Vasu Travel & Tourism LLC, your partner for comprehensive travel solutions. We offer competitive travel tickets, streamlined visa assistance, and reliable transfers for both B2B and B2C clients. Our expert team ensures seamless travel experiences for corporate and personal travel needs with round-the-clock support. Customized...
-
Technical Support Specialist
2 weeks ago
India The House Of Mercier Full timeThe House of Mercier is looking for enthusiastic individuals to join our team as Technical Support Specialists This is a unique opportunity to work remotely from anywhere in the world with no prior experience required Our commitment to training means you will receive all the support you need to thrive in this role and grow your career in the technology...
-
IT Technical Support Specialist
1 week ago
India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: IT Technical Support SpecialistAre you an experienced IT professional looking for a new challenge? We are seeking an skilled technical support specialist to join our team.Key Responsibilities:Provide level 2 technical support for Windows and Mac platforms across multiple clients and client-site locations.Troubleshoot and resolve complex issues...
-
Technical Support Specialist
2 weeks ago
India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. This individual will be the first point of contact for our stakeholders, providing timely and effective technical support, managing the resolution of issues related to software, business applications, and technological systems.About UsWe are a...
-
Technical Support Specialist
7 days ago
India beBeeSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000Job Summary:We are seeking a highly skilled Technical Support Specialist to provide expert-level technical support for our clients using Atlassian Jira.The ideal candidate will have extensive experience in administering Atlassian tools, including JIRA and Confluence, and be able to effectively communicate technical concepts to diverse...
-
Technical Support Specialist
2 weeks ago
India beBeeTechnical Full time US$ 40,000 - US$ 80,000Job Title: End User Technical Support Specialist", "We are seeking a skilled Technical Support Specialist to provide high-quality end-user support across our organization. The role includes installation, configuration, and troubleshooting of hardware, software, and network-related issues while ensuring minimal disruption to business operations.", "The...
-
Technical Support Specialist
3 days ago
Chennai, India Twixor Full timeJob Description Company Overview Twixor is a cutting-edge leader in enabling business transactions over messaging channels, fundamentally transforming customer engagements. Headquartered in Singapore, with offices across India, Twixor specializes in intelligent business process automation for industries like banking, insurance, retail, and more. Serving a...
-
Senior Technical Support Position
2 weeks ago
India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000Technical Support SpecialistWe are looking for a skilled and customer-focused technical support specialist to join our IT service team.
-
Technical Support Specialist
3 weeks ago
India Venture Smarter Full timeVenture Smarter was founded by experts in law finance and strategy who saw a need for a more holistic approach to business consultancy United by core values of innovation integrity and impact we offer a 360-degree suite of solutions tailored to each client s needs Over the years we ve successfully guided businesses through growth market transitions ...
-
Technical Support Specialist
1 week ago
India beBeeApplication Full time ₹ 9,00,000 - ₹ 12,00,000We are seeking a highly skilled technical support specialist to ensure the upkeep of high-quality custom web applications.Key ResponsibilitiesEnsure alignment with business needs, compliance with industry best practices, and delivering outstanding application experience.Maintenance of applications and ensuring SLAs are met for custom-built...