
Customer Care Executive Trainee
6 days ago
Handle inbound and outbound calls emails and chat support for broadband customers Address queries regarding new connections billing plan details and service upgrades Guide customers through troubleshooting steps for connectivity or speed issues Log and track service complaints in the CRM system Coordinate with the technical team for service disruptions or escalations Ensure timely resolution of complaints within SLA Service Level Agreement Assist customers with bill clarification payment methods and outstanding dues Support requests related to refunds overcharges or account updates Handle disconnection requests professionally and offer retention solutions Promote upgraded broadband plans add-on services and value-added features Maintain accurate records of customer interactions and transactions Provide daily weekly reports on customer concerns trends and feedback Job Type Full-time Pay 13 500 00 - 15 000 00 per month Benefits Health insurance Work Location In person
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Bde Marketing
6 days ago
Badagara, Kerala, India catalyst education Full timeJob Summary We are looking for a dynamic and results-driven Business Development Executive BDE to join our marketing team The ideal candidate will be responsible for generating new business opportunities building and maintaining client relationships and supporting overall marketing activities to achieve company growth targets Key...
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Retention Manager
6 days ago
Badagara, Kerala, India Nika Online PVT LTD Full time ₹ 6,00,000 - ₹ 8,00,000 per yearWe are seeking a proactive Retention Manager to develop and implement strategies that enhance customer loyalty and reduce churn.Key Responsibilities:Design and execute customer retention strategiesMonitor churn metrics and customer feedbackCollaborate with sales, support, and marketing teams to improve customer experienceBuild strong relationships with key...
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Electrical Switchgear Project Manager
2 weeks ago
Badagara, Kerala, India beBeeProject Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Key Projects ManagerWe are currently seeking a highly skilled and experienced Project Manager to join our team. As a Key Projects Manager, you will be responsible for overseeing and managing multiple projects simultaneously, ensuring timely completion, quality delivery, and customer satisfaction.Your primary responsibility will include planning,...
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Team Leader
1 week ago
Badagara, Kerala, India catalyst education Full time ₹ 2,00,000 - ₹ 3,50,000 per yearRole Overview:We are seeking a dynamic and results-driven Team Lead – Sales to oversee and manage the sales operations at our Vadakara branch. The role involves guiding a team of sales executives, achieving sales targets, and ensuring customer satisfaction through effective sales strategies.Key Responsibilities:Lead, mentor, and motivate a team of sales...
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Executive Dispatch
1 week ago
Badagara, India myG Digital hub Full timemyG is hiring Executive Dispatch. Responsible for coordinating the dispatch of goods, managing delivery schedules, tracking shipments, liaising with drivers and customers, ensuring timely and accurate delivery, and handling any issues related to logistics and transportation. Good communication skill and good attitude. Experience: Mostly preferred...
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Billing Executive
1 week ago
Badagara, India myG Digital hub Full time**Key Responsibilities**: - Generate and process invoices, ensuring accuracy and completeness. - Handle customer transactions, including cash, card, and digital payments. - Maintain billing records and update databases regularly. - Address and resolve billing discrepancies or customer inquiries. - Collaborate with sales and accounts teams to reconcile...
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Tele Calling Executive
1 week ago
Badagara, India CATALYST EDUCATION Full time**Catalyst Education**is looking for enthusiastic and goal-oriented Telecallers to join our team. This is an office-based role where you will be responsible for converting leads provided by the company into potential clients through meaningful and professional conversations. **Key Responsibilities**: - Handle outbound calls to leads provided by the...