Customer Care Executive

3 weeks ago

Panchkula, Haryana, India Damn Art Full time

Internship Description - Customer Care Executive Justdial Enquiries Handling Position Title Customer Care Intern - Justdial Inquiries Department Customer Service Sales Support Location Your Company Location Objective The Customer Care Executive will learn how to handle Justdial enquiries interact with prospective customers and support the sales team in lead management and follow-ups This role offers hands-on experience in customer communication CRM utilization and business development processes Key Responsibilities Attend to Justdial enquiries received through calls or the company CRM Understand customer requirements and share basic service product details Forward enquiries to the sales business team for further action Assist in maintaining enquiry records and preparing daily weekly reports Learn effective customer communication and follow-up techniques Support customer care executives in day-to-day operations Learning Outcomes Exposure to customer care and telesales processes Practical knowledge of handling live customer enquiries Experience with CRM tools and reporting formats Development of professional communication and coordination skills Understanding of enquiry-to-lead conversion cycle Eligibility Skills Graduate Undergraduate students any discipline Good communication skills in English and local language Basic computer knowledge MS Office Email Internet Enthusiasm to learn and adapt quickly Positive attitude and interest in customer service sales domain Job Type Full-time Pay From 5 000 00 per month Work Location In person

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