Customer Care Intern

21 hours ago


Panchkula HR IN Med Devices Lifesciences Full time

Internship Description - Customer Care Intern Just-dial Inquiries Handling Position Title Customer Care Intern - Just-dial Inquiries Department Customer Service Sales Support Location 304 Midtown Tower Peer Muchalla Panchkula Punjab 134109 Duration 6 months Internship Objective The Customer Care Intern will learn how to handle Just Dial inquiries interact with prospective customers and support the sales team in lead management and follow-up This role offers hands-on experience in customer communication CRM utilization and business development processes Key Responsibilities Attend to Just-dial inquiries received through calls or the company CRM Understand customer requirements and share basic service product details Forward enquiries to the sales business team for further action Assist in maintaining enquiry records and preparing daily weekly reports Learn effective customer communication and follow-up techniques Support customer care executives in day-to-day operations Learning Outcomes Exposure to customer care and telesales processes Practical knowledge of handling live customer enquiries Experience with CRM tools and reporting formats Development of professional communication and coordination skills Understanding of enquiry-to-lead conversion cycle Eligibility Skills Graduate Undergraduate students any discipline Good communication skills in English and the local language Basic computer knowledge MS Office Email Internet Enthusiasm to learn and adapt quickly Positive attitude and interest in the customer service sales domain Job Type Internship Contract length 6 months Pay From 3 000 00 per month Work Location In person Speak with the employer 91 7717302151



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