Customer Care Executive

3 weeks ago


Kalpetta KL IN CHEMMANUR CREDITS AND INVESTMENTS LTD Full time

Job Title Senior Customer Care Executive Sr CCE CCE Location Kalpetta and Sulthan Batheri Department Sales Operations Reporting to Branch Manager ABM Key Responsibilities Handle Gold Loan transactions renewals releases and customer service at the counter Achieve assigned targets in Insurance NCD and SD product sales Maintain proper documentation KYC and system entries as per company policy Ensure accurate appraisal and safe custody of gold ornaments Generate leads through walk-ins referrals and local contacts Assist the ABM BM in daily reports cash balancing and vault maintenance Maintain branch hygiene discipline and customer relationship management Required Qualifications Skills Graduate with 2-3 years of experience in NBFC Gold Loan Banking sector Good communication sales aptitude and customer service orientation Basic computer knowledge Excel Email CRM systems Willingness to take responsibility and achieve sales targets Salary As per company norms Monthly incentives Job Types Full-time Permanent Pay 15 500 00 - 22 000 00 per month Benefits Health insurance Provident Fund Work Location In person Speak with the employer 91 8606394422



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