Customer Care Manager
2 days ago
Key Responsibilities Customer Relationship Management Develop and implement strategies to enhance customer satisfaction loyalty and retention Complaint Resolution Handle and resolve customer complaints in a timely and professional manner ensuring issues are addressed and customers are satisfied Service Quality Assurance Monitor and maintain high standards of service quality ensuring compliance with company policies and procedures Team Management Lead and motivate a team of customer care representatives providing guidance training and coaching to ensure excellent customer service Communication Foster strong relationships with customers dealerships and internal stakeholders through effective communication and collaboration Issue Escalation Escalate complex customer issues to senior management and facilitate resolution Feedback and Improvement Collect and analyze customer feedback to identify areas for improvement and implement changes to enhance customer experience Reporting and Analysis Prepare and present reports on customer satisfaction complaints and service quality metrics to inform business decisions Process Improvement Continuously review and improve customer care processes to enhance efficiency effectiveness and customer satisfaction Job Type Full-time Pay 15 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Internet reimbursement Life insurance Paid sick time Provident Fund Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Work Location In person
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Customer Care Manager
4 weeks ago
Kasaragod, KL, IN Nidi Consultancy Full timeUrgent Requirement Customer Care Manager Female Location Edapally Qualification - Graduation with Excellent Communication Languages Known - English Telugu Kannada any 3 Malayalam salary -25k to 40k JOB DESCRIPTION Key Responsibilities Lead and manage the branch customer care operations Ensure the branch meets its sales and revenue targets by developing and...
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Customer Care Manager
3 weeks ago
Cannanore, KL, IN Veer Mahindra Full timeCustomer Care Head - Service Department Location Veer Mahindra All Service Locations - Kannur Thottada Kasaragod Company Veer Mahindra Department Service Reporting To Service Head CEO Job Type Full-time On-site About Veer Mahindra Veer Mahindra is an authorized Mahindra Mahindra dealership proudly serving customers across Kannur and Kasaragod with a strong...
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Internship- (nursing/health Care)
1 week ago
Tiruvalla, KL, IN Care Bridge Home Full timeInternship Opportunities in Nursing Health Care Location Kochi Thiruvalla Kerala Incentive 5 000 per month Internship Duration 6 months About the Role We are seeking enthusiastic and confident students or recent graduates with a background in Nursing or related medical healthcare fields to join our team as Interns in our Ernakulam and Thiruvalla offices This...
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Customer Care Executive
5 days ago
Kalpetta, KL, IN CHEMMANUR CREDITS AND INVESTMENTS LTD Full timeJob Title Senior Customer Care Executive Sr CCE CCE Location Kalpetta and Sulthan Batheri Department Sales Operations Reporting to Branch Manager ABM Key Responsibilities Handle Gold Loan transactions renewals releases and customer service at the counter Achieve assigned targets in Insurance NCD and SD product sales Maintain proper documentation KYC and...
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Cannanore, KL, IN Popular Vehicles and Services Ltd Full timeWe are looking for Customer Care Manager for our Authorized Maruti Service Center at Alakode Kannur Job Roles Managing Customer Data Follow up Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Leave encashment Provident Fund Ability to commute relocate Kannur Kerala Reliably commute or planning to relocate before starting work...
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▷ 3 Days Left! Nursing Service Coordinator
2 weeks ago
Tiruvalla, KL, IN Care Bridge Home Full timeJob Title Nursing Service Coordinator -Home Care Location Care Bridge Home Thiruvalla Kerala Job Summary Care Bridge Home is seeking a dedicated Nursing Service Coordinator BSc GNM Nursing to oversee and coordinate our home care services This role involves both hospital-based and community-based responsibilities requiring strong clinical skills leadership...
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Customer Care Officer
4 weeks ago
Kasaragod, KL, IN BSS GREEN LIFE Full timeVACANCY Customer care officer - office based job only Female Work location will be BSS GREEN LIFE- ALI SONS BUILDING MUNDAGALAM CHEMANAD KASARGOD - 671317 Candidates residing with 15 km are preferred for this position Salary 8 k to 10 k incentive Education 2 degree diploma Age no restriction Job Type Full-time Pay 8 000 00 - 10 000 00 per month Job Type...
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Customer Care Executive
3 weeks ago
Kottayam, KL, IN Kairali Ford Full timeAre you located in Kottayam We are looking for smart telecalling staff with previous experience in the automobile field Are you ready to work with us Company DescriptionKerala Cars Pvt Ltd Kairaliford is a part of the INDEL group and is the dealer for Ford Cars in Kerala from Trichur to Trivandrum Kairali Ford has been recognized by Ford India for QUALITY...
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Customer Care Executive
4 weeks ago
Tiruvalla, KL, IN Bhima Jewels Pvt Ltd Full timeThe Customer Care Executive is responsible for ensuring excellent customer service by assisting clients addressing inquiries resolving complaints and maintaining a positive company image The role involves handling both in-person and telephonic interactions while ensuring customer satisfaction and promoting company products and services Greet and assist...
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Customer Care Executive
4 weeks ago
Malappuram, KL, IN Cerobiz Technology Full timeCompany Description Duxbed is an innovative brand specializing in space-saving and multi-utility furniture items Founded in Kerala Duxbed designs furniture that reduces the unused space consumed by ordinary furniture providing more usable space in living rooms and lowering the cost of space configuration compared to traditional furniture Our products are...
