Technical Support
4 weeks ago
Job Description Skills: Communication skill, Trouble shooting skill, LAN, Product Testing, Configuration, Technical Support, Job Summary We are seeking a skilled and customer-focused Technical Support Engineer to provide both pre-sales and post-sales technical support for our weighing scale products. The role involves troubleshooting, customer training, installation, configuration, and ensuring seamless communication between sales, customer success, and clients. Roles & Responsibilities - Provide before and after-sales technical support to customers. - Perform troubleshooting and offer training to customers via email, telephone, or personal visits. - Conduct product testing, configuration, packing, and installation as required. - Track and handle quotes, orders, deliveries, customer needs, and complaints efficiently. - Coordinate between the sales team, customer success team, and customers to ensure accurate communication and fulfillment of customer requirements. - Prepare technical and sales support documents, maintain process documentation, and create regular reports. Qualifications & Skills - Diploma or Degree in Engineering or a related technical field. - Minimum 2 years of experience in technical support within the Weighing Scale industry. - Strong customer service orientation and ability to manage multiple client needs. - Excellent troubleshooting skills and ability to work independently. - Good communication skills in English and Hindi. - Proactive and aggressive work approach, with willingness to travel as required.
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Technical Support Representative – Voice
3 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
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Technical Support
1 day ago
India Jobgether Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support - Tier 2 | HK in India.As a Tier 2 Technical Support Specialist, you will be responsible for resolving complex technical issues that go beyond basic customer support. You will work closely with customers, internal teams, and product...
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Technical Support
3 days ago
India Jobgether Full time ₹ 8,00,000 - ₹ 15,00,000 per yearThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support professional in India.In this role, you will be responsible for providing expert technical support to clients and internal teams, ensuring the smooth operation of IT systems and healthcare applications. You will troubleshoot complex technical...
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Technical Support
1 week ago
Chennai, Tamil Nadu, India Ultrafly Solutions Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Summary:We are seeking a skilled and customer-focused Technical Support Engineer to provide both pre-sales and post-sales technical support for our weighing scale products. The role involves troubleshooting, customer training, installation, configuration, and ensuring seamless communication between sales, customer success, and clients.Roles &...
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technical support
1 day ago
Chennai, Tamil Nadu, India Orcapod Consulting Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob DescriptionPosition: Technical Support Engineer / Help Desk EngineerIndustry: Telecom & Consumer ElectronicsShift: US Shift (Night Shift)Project Type: Voice/Non-Voice International Technical SupportExperience: 15 years Location:ChennaiEmployment Type: Full-timeExperienced Technical Support Engineer with hands-on expertise in handling inbound customer...
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Intermediate Technical Writer
4 weeks ago
Bengaluru, India Innovatia Technical Services Inc. Full timeJob Description Innovatia Content Solutions is an industry leading content solutions provider with expertise in the Information Technology, Telecommunications, and Energy sectors. Operating for over 20 years, we provide our customers enterprise content solutions to address business challenges while meeting the needs of their end users. We accomplish this...
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Technical Support Lead
23 hours ago
India BlackStone eIT Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a passionate and experienced Technical Support Lead to join the talented team at BlackStone eIT. In this role, you will oversee the daily operations of our technical support department, ensuring that our clients receive optimal assistance with our products and services. Your leadership will empower team members to resolve technical issues...
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Customer Technical Support
4 days ago
India Notifik Technologies Full timeCompany Description Cod King is a Shopify technology company focused on building smart solutions for eCommerce brands. Our apps help online stores improve Cash on Delivery (COD) verification, reduce fraud and returns, and boost prepaid conversions through automation, analytics, and seamless customer communication. We combine deep Shopify expertise with...
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Customer Technical Support
3 days ago
India Notifik Technologies Full timeCompany Description Cod King is a Shopify technology company focused on building smart solutions for eCommerce brands. Our apps help online stores improve Cash on Delivery (COD) verification, reduce fraud and returns, and boost prepaid conversions through automation, analytics, and seamless customer communication. We combine deep Shopify expertise with...
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Technical Support Specialist
1 day ago
India Movilitas Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are looking for a dedicated Technical Support Specialist to help support existing and future Movilitas.Cloud customers. The Movilitas.Cloud platform delivers specific applications and APIs for the pharmaceutical industry and will be extended to different environments within the supply chain network. As a Technical Support Specialist, you will assist...