Intermediate Technical Writer

3 weeks ago

Bengaluru India Innovatia Technical Services Inc. Full time

Job Description Innovatia Content Solutions is an industry leading content solutions provider with expertise in the Information Technology, Telecommunications, and Energy sectors. Operating for over 20 years, we provide our customers enterprise content solutions to address business challenges while meeting the needs of their end users. We accomplish this through learning and documentation solutions, including operational and technical content development and management, customized eLearning development, and content strategy and architecture services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. Technical writers work with internal and external organizations to develop, plan, and write/edit internal and external technical documentation. Work requires use of the appropriate editorial/logical methodologies and process management. Writers must ensure that documentation is written in a manner that customers with limited to highly proficient technical product knowledge can understand and use the material. Responsibilities - Researches and analyzes the customer's documentation requirements; writes high quality technical documentation. - Demonstrates skills in using DITA XML-based authoring tools - Quickly learns and adopts technology, tools, and processes in a fast-paced environment - Grasps complex technologies with a strong analytical and technical aptitude. - Participates in initiatives to improve content quality and usability and to improve team processes. - Implements information architecture methodologies and techniques - Demonstrates in-depth understanding of Agile and Waterfall development methodologies - Possesses understanding of telecommunications, cloud, and networking domains - Adapts writing style to project requirements; applies principles of minimalism Qualifications - Excellent written and spoken communication skills - 3+years of technical writing experience. Well versed in DITA, and authoring & publishing using XML-based tools. - Possesses strong technical aptitude to grasp complex technologies, specifically in the networking, telecom, and software development domain. - Documentation experience in telecommunications, cloud, or networking domains. - Has working experience in Agile methodology. - Background in Cloud technologies is an asset. Benefits At Innovatia - Comprehensive Health Insurance policy - Employee Wellness Program with focus on mental health - Robust reward and recognition programs - Company incentive programs offered - Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off - Ample growth and learning opportunities - Remote work opportunities - Focus on work/life balance - Immigration Program supporting immigration to Canada for eligible employees We thank all candidates for your interest, however, only those selected for an interview will be contacted. At Innovatia we are building and leveraging a best-in-class global workforce that embraces diversity, equity, and inclusion. Innovatia is an equal opportunity employer.

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