Customer Technical Support
4 days ago
Company Description Cod King is a Shopify technology company focused on building smart solutions for eCommerce brands. Our apps help online stores improve Cash on Delivery (COD) verification, reduce fraud and returns, and boost prepaid conversions through automation, analytics, and seamless customer communication. We combine deep Shopify expertise with data-driven insights to deliver reliable, conversion-focused tools that empower merchants to scale confidently. Role Description We are looking for a Customer Support (Technical) professional to join our team full-time. The role involves assisting customers with product usage, troubleshooting technical issues, and ensuring a smooth experience for our Shopify app users. You’ll work closely with our technical and product teams to resolve queries, document solutions, and contribute to product improvements. Key Responsibilities - Provide responsive and professional customer support via email or chat - Troubleshoot technical issues related to Shopify, HTML, CSS, and JavaScript integrations - Guide users on app setup, configuration, and best practices - Document common issues and solutions to improve support efficiency - Collaborate with development and QA teams for bug reporting and feature feedback - Maintain high levels of customer satisfaction through clear communication Qualifications Required: - 2+ years of experience in customer or technical support - Strong communication and problem-solving skills - Understanding of web technologies (HTML, CSS, JavaScript) - Familiarity with helpdesk tools and CRM systems Preferred: - Experience with Shopify or SaaS products - Basic understanding of APIs and integrations - Ability to explain technical topics to non-technical users Work Details - Type: Full-time - Location: Remote / Bengaluru (Flexible) How to Apply Send your resume to support@notifiktech.com with the subject line: Customer Support (Technical)
-
Customer Technical Support
3 days ago
India Notifik Technologies Full timeCompany Description Cod King is a Shopify technology company focused on building smart solutions for eCommerce brands. Our apps help online stores improve Cash on Delivery (COD) verification, reduce fraud and returns, and boost prepaid conversions through automation, analytics, and seamless customer communication. We combine deep Shopify expertise with...
-
Technical Support Representative – Voice
3 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
-
Technical Support
1 day ago
India Jobgether Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support - Tier 2 | HK in India.As a Tier 2 Technical Support Specialist, you will be responsible for resolving complex technical issues that go beyond basic customer support. You will work closely with customers, internal teams, and product...
-
Technical Customer Support Engineer
21 hours ago
Thane, Maharashtra, , India Vision Mechatronics Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Title: Technical Customer Support Engineer Location: Khopat, Thane, 400601 Reports To: General Manager Experience: Customer support: 0 -1 year Work Location: In person Job Summary Seeking a customer -focused professional to provide world -class service, handle inquiries, and enhance customer experience. Key Responsibilities ● Customer Interaction: Act...
-
Technical Support
4 weeks ago
Chennai, India Ultrafly Solutions Private Limited Full timeJob Description Skills: Communication skill, Trouble shooting skill, LAN, Product Testing, Configuration, Technical Support, Job Summary We are seeking a skilled and customer-focused Technical Support Engineer to provide both pre-sales and post-sales technical support for our weighing scale products. The role involves troubleshooting, customer training,...
-
Customer Support Executive
3 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...
-
India ACL Digital Full time💼 We're Hiring: Technical Customer Support | Immediate Joiner | Bangalore 💼 ACL Digital is looking for a motivated and skilled Technical Customer Support professional to join our team in Bangalore. If you have strong communication skills, technical aptitude, and are ready to work in dynamic shift timings — we'd love to meet you! 🔹 Position:...
-
Customer Support Supervisor
3 weeks ago
India Jet Stream Ent. Full timeAdvance Your Career as a Technical Customer Support Supervisor Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Supervisor for Technical Customer Support, guiding our team to deliver exceptional service to our cable TV customers. What We're...
-
Customer Support Supervisor
2 weeks ago
India Jet Stream Ent. Full timeAdvance Your Career as a Technical Customer Support Supervisor Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Supervisor for Technical Customer Support, guiding our team to deliver exceptional service to our cable TV customers. What We're...
-
Technical Support Specialist
24 hours ago
India Movilitas Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are looking for a dedicated Technical Support Specialist to help support existing and future Movilitas.Cloud customers. The Movilitas.Cloud platform delivers specific applications and APIs for the pharmaceutical industry and will be extended to different environments within the supply chain network. As a Technical Support Specialist, you will assist...