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Guest Relations Executive
3 weeks ago
Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9853532626
Application Deadline: 19/06/2024
Expected Start Date: 13/05/2024
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