Guest Relation Executive
6 days ago
Skillset:
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Proficient in English, Hindi, Marathi
**RESPONSIBILITIES**:
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Provide information about menu and other services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming resevations, taking take away orders)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Ensure compliance with health and quality standards
**REQUIREMENTS**:
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Shivaji Nagar, Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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