Guest Relation Executive

3 months ago


Noida Uttar Pradesh, India UNHR Full time

Job Title: Guest Relations Executive

**Responsibilities**:

- Greet and welcome guests upon their arrival
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a professional and welcoming atmosphere in the reception area
- Provide information about hotel facilities, services, and local attractions
- Coordinate with other departments to ensure guest satisfaction
- Process reservations and bookings accurately
- Maintain cleanliness and organization at the front desk area
- Uphold company policies and procedures at all times
- Assist with special projects and tasks as assigned

**Requirements**:

- Excellent communication and interpersonal skills
- Customer service-oriented with a positive attitude
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills and attention to detail
- Proficiency in MS Office and hotel management software is a plus
- Previous experience in a similar role preferred
- High school diploma or equivalent

Join our team as a Guest Relations Executive and be part of creating memorable experiences for our guests

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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