Guest Relation Executive
3 months ago
Job Title: Guest Relations Executive
**Responsibilities**:
- Greet and welcome guests upon their arrival
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a professional and welcoming atmosphere in the reception area
- Provide information about hotel facilities, services, and local attractions
- Coordinate with other departments to ensure guest satisfaction
- Process reservations and bookings accurately
- Maintain cleanliness and organization at the front desk area
- Uphold company policies and procedures at all times
- Assist with special projects and tasks as assigned
**Requirements**:
- Excellent communication and interpersonal skills
- Customer service-oriented with a positive attitude
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills and attention to detail
- Proficiency in MS Office and hotel management software is a plus
- Previous experience in a similar role preferred
- High school diploma or equivalent
Join our team as a Guest Relations Executive and be part of creating memorable experiences for our guests
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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