Customer Support Representative
7 months ago
MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.
**Location: T Nagar Chennai (Only work from office role)**
**Age Criteria: 20 to 29 years**
**Responsibilities**:
- Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
- Single point of contact for order tracking, communication with logistics partners and post sales support to customers
- Resolving pre-dispatch issues of the customers - dispatch delay, product non-availability
- Resolving post-dispatch issues of customers - delivery status, order tracking, cancellations, returns and refunds
- Checking delivery status and coordinate with delivery partners regarding escalations and on-time delivery
- Developing and sustaining solid relationships with customers to encourage repeat purchases
- Escalating issues to team leads and persistent issues directly to senior management
**Desired Profile**:
- Bachelor’s degree in any field.
- 6 months to 2 years experience in customer support
- Excellent communication skills in English and Tamil
- Should possess a temperament for handling customers with care
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹250,000.00 - ₹300,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Evening shift
Ability to commute/relocate:
- T Nagar, Chennai - 600017, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
**Experience**:
- customer support: 1 year (preferred)
- work: 1 year (preferred)
**Language**:
- English fluently (required)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9191919191
-
Customer Support Executive
2 months ago
T Nagar, Chennai, Tamil Nadu, India TVS Next Limited Full timeManaging a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....
-
Customer Support Representative/customer Support
7 months ago
T Nagar, Chennai, Tamil Nadu, India Genesis Placement Services Full timeJob Description We are hiring for one of the client in chennai T nagar 1. CRM Strategy Development - Develop and execute a comprehensive CRM strategy aligned with the organization's goals to enhance customer relationships, increase customer retention, and drive revenue growth. 2. Data Analysis - Analyze customer data to gain insights into customer...
-
Customer Support Representative
18 hours ago
T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full timeMrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls - Resolving post dispatch issues of customers - eg delivery...
-
Customer Support Representative
7 months ago
T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full timeMrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Age Criteria: 20 to 29 years** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and...
-
Customer Support Representative
7 months ago
R. T. Nagar, Bengaluru, Karnataka, India Hindustan Gold Company Full time**Become Part Of Hindustan Gold Company**: Over the years, Hindustan Gold Company has emerged as one of the most sought-after employers in India, in the Gold Trade Business. With a modern-day and amiable work culture aided by the latest technology, Hindustan Gold Company provides the most excellent working environment for individuals who set on a promising...
-
Customer Support Representative
7 months ago
Chennai, Tamil Nadu, India Connect Galaxy Full time_**We are hiring!!!**_ **Process**: Customer support representative **Location**: Taramani, Chennai **Experience**: 0 to 1 year of experience can apply **Qualification**: 12th / Diploma / Graduate **Languages**: - English + Malayalam - English + Telugu - English + Kannada **Salary**: 15k to 18k Take home **Shift**: Day shift and Rotational week...
-
Customer Support Representative
7 months ago
Velachery, Chennai, Tamil Nadu, India Bifold Dynamix Full time**Job Title**: Customer Support Representative **Job location**: Chennai, Velacherry **Responsibilities**: - Troubleshoot technical issues and deliver effective solutions. - Maintain accurate records and escalate complex cases when necessary. - Ensure high levels of customer satisfaction and meet performance targets. **Qualifications**: - Proficient in...
-
Customer Support Representative
6 months ago
Tharamani, Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full timeWe are hiring!!! Process : Customer support representative Location : Tharamani, Chennai Experience : 0 to 1 year of experience can apply Qualification : 12th / Diploma / Graduate Languages: English + Tamil English + Malayalam English + Telugu English + Kannada Salary : 14k to 18k Take home Shift : Day shift and Rotational week off **Roles and...
-
Customer Support Representative
18 hours ago
T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full timeMrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Timings: 12pm to 9pm** **Location: T Nagar Chennai** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls -...
-
Customer Support Representative
3 weeks ago
Nungambakkam High Road, Chennai, Tamil Nadu, India Unidos Technology Full time**Job Title**: Customer Support Representative **Job Overview**:Provide excellent customer service and support in Hindi and English.** **Key Responsibilities**: - Resolve customer issues promptly and professionally. - Maintain customer records and update account information. **Requirements**: - Bachelor's degree. - Fluency in Hindi and English. - 1-2...
-
Customer Service Executive
4 weeks ago
T Nagar, Chennai, Tamil Nadu, India Deforay technology Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
-
Customer Support Representative
3 months ago
T Nagar, Chennai, Tamil Nadu, India Fortunes mobiles Pvt ltd Full timeWe are looking for the Fresher or 2yrs experience best package Good in Communication.(English and Hindi) 12th or Any degree. Location: T.Nagar if you are interested, pls call me in 7339286217. **Job Types**: Full-time, Permanent, Fresher Pay: From ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...
-
Customer Support Representative
7 months ago
Chennai, India LetzBizz Full time**Job Title**:Customer Support Representative (Travel and Tourism) - _**Hindi Language**_ We are seeking a highly motivated and friendly Customer Support Representative to join our dynamic travel and tourism start-up company. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients, specifically...
-
Customer Support
2 weeks ago
T Nagar, Chennai, Tamil Nadu, India Auction Ghar Full time**We Are Hiring For Customer Support** **Fresher And Experience Can Apply** **Salary : Upto 13k only** **Responsibilities**: - Modifying sales pitches in response to customer demand - Acquiring and retaining contact information databases - Put forward suggestions in accordance with the requirements of the consumer - Ensure a smooth procedure for the...
-
Customer Support Representative
7 months ago
Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full timeWelcome to Hoopoe Infoedge Pvt Ltd, your trusted partner in the world of IT solutions and services. We are a dynamic and forward-thinking company specializing in a wide range of services to meet all your technology and business needs. With a commitment to excellence and a passion for innovation, we have been serving clients across industries since our...
-
Customer Support Representative
7 months ago
Kilpauk, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time**Job Title**: Customer Service Representative **Location**: Kilpauk Garden, Chennai (Work from office) **Responsibilities**: - Engage with clients to understand their HR needs and effectively communicate our services and solutions. - Schedule appointments and meetings with clients and consultants, ensuring all parties are well-informed and prepared. -...
-
Customer Support Associate
3 weeks ago
Chennai, Tamil Nadu, India karyoun Innovations pvt ltd Full timeWe are seeking a highly motivated and empathetic Customer Support Representative to join our team. As a Customer Support Representative, you will be the first point of contact for our customers, assisting them with inquiries, troubleshooting, and resolving issues. Your ability to deliver exceptional service will play a key role in ensuring customer...
-
Customer Support Representative
6 months ago
Pratap Nagar, Jaipur, Rajasthan, India Deeva JustPayon Private Limited Full time**Job Title: Customer Support Representative** **Location**: Deeva Justpayon India Private Limited **Company Overview**: Deeva Justpayon is a dynamic and rapidly growing [industry/sector] company committed to providing exceptional [products/services] to our valued customers. As part of our expansion plans, we are currently seeking a dedicated and...
-
Sales Representative In-store
7 months ago
Coimbatore, Tamil Nadu, India V support Solutions Full timeJob Title :Sales Representative(In-Store) Job Location : Chennai working:6 Days No of Openings : 1 Qualification :Any Graduate additional education in sales or retail management is a plus. Experience :4 to 6 yrs of Experience in sales or customer service, preferably in a retail environment. Job Summary: As a Sales Representative in-store, you will be...
-
Customer Support Representative
6 months ago
Chennai, Tamil Nadu, India Spectrum consulting Full time**Expectations from the role** - Be an All Rounder in terms of delivering Customer Experience - Concierge: ○ Interact with customers and be the face of the brand from an operations perspective ○ Respond to customer queries over chat/call adhering to SLAs ○ Handle escalations from customers - understand the problem, fix it and close the loop with...