Customer Support Representative

5 months ago


T Nagar Chennai Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.

**Location: T Nagar Chennai (Only work from office role)**

**Age Criteria: 20 to 29 years**

**Responsibilities**:

- Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
- Single point of contact for order tracking, communication with logistics partners and post sales support to customers
- Resolving pre-dispatch issues of the customers - dispatch delay, product non-availability
- Resolving post-dispatch issues of customers - delivery status, order tracking, cancellations, returns and refunds
- Checking delivery status and coordinate with delivery partners regarding escalations and on-time delivery
- Developing and sustaining solid relationships with customers to encourage repeat purchases
- Escalating issues to team leads and persistent issues directly to senior management

**Desired Profile**:

- Bachelor’s degree in any field.
- 6 months to 2 years experience in customer support
- Excellent communication skills in English and Tamil
- Should possess a temperament for handling customers with care

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹250,000.00 - ₹300,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift

Ability to commute/relocate:

- T Nagar, Chennai - 600017, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
**Experience**:

- customer support: 1 year (preferred)
- work: 1 year (preferred)

**Language**:

- English fluently (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9191919191



  • T Nagar, Chennai, Tamil Nadu, India TVS Next Limited Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....


  • T Nagar, Chennai, Tamil Nadu, India Genesis Placement Services Full time

    Job Description We are hiring for one of the client in chennai T nagar 1. CRM Strategy Development - Develop and execute a comprehensive CRM strategy aligned with the organization's goals to enhance customer relationships, increase customer retention, and drive revenue growth. 2. Data Analysis - Analyze customer data to gain insights into customer...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Age Criteria: 20 to 29 years** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and...


  • R. T. Nagar, Bengaluru, Karnataka, India Hindustan Gold Company Full time

    **Become Part Of Hindustan Gold Company**: Over the years, Hindustan Gold Company has emerged as one of the most sought-after employers in India, in the Gold Trade Business. With a modern-day and amiable work culture aided by the latest technology, Hindustan Gold Company provides the most excellent working environment for individuals who set on a promising...


  • Chennai, Tamil Nadu, India Log2Base2 Edutech Media Private Limited Full time

    **Job Summary**: As a Customer Support Representative, you will be the primary point of contact for customers who have inquiries or issues related to a company's products or services. You will provide timely and effective support by answering questions, resolving problems, and maintaining positive relationships with customers. **Key Responsibilities**: -...


  • Chennai, Tamil Nadu, India Connect Galaxy Full time

    _**We are hiring!!!**_ **Process**: Customer support representative **Location**: Taramani, Chennai **Experience**: 0 to 1 year of experience can apply **Qualification**: 12th / Diploma / Graduate **Languages**: - English + Malayalam - English + Telugu - English + Kannada **Salary**: 15k to 18k Take home **Shift**: Day shift and Rotational week...


  • Velachery, Chennai, Tamil Nadu, India Bifold Dynamix Full time

    **Job Title**: Customer Support Representative **Job location**: Chennai, Velacherry **Responsibilities**: - Troubleshoot technical issues and deliver effective solutions. - Maintain accurate records and escalate complex cases when necessary. - Ensure high levels of customer satisfaction and meet performance targets. **Qualifications**: - Proficient in...


  • Tharamani, Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

    We are hiring!!! Process : Customer support representative Location : Tharamani, Chennai Experience : 0 to 1 year of experience can apply Qualification : 12th / Diploma / Graduate Languages: English + Tamil English + Malayalam English + Telugu English + Kannada Salary : 14k to 18k Take home Shift : Day shift and Rotational week off **Roles and...

  • Customer Support

    5 months ago


    T Nagar, Chennai, Tamil Nadu, India MAJESTIC EXPRESS AND LOGISTIC SERVICES INDIA PVT LTD Full time

    **IMMEDIATE REQUIREMENT!** **Overview**: We are seeking dedicated Female Customer Support Executives for our courier and cargo services department. This role focuses solely on providing exceptional customer service without any sales targets. As a Customer Support Executive, you will be responsible for addressing customer inquiries, resolving issues,...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Title: Customer Support RepresentativeAt CapTalent HR, we are seeking a highly skilled Customer Support Representative to join our team. The ideal candidate will have a minimum of 1 year of experience in any customer support process, with excellent communication skills in English.Key Responsibilities:* Provide exceptional customer support through various...


  • Chennai, Tamil Nadu, India 2coms Full time

    Job OpportunityWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Support Representative in our Non Voice Process department.Job DescriptionAs a Customer Support Representative, you will be responsible for resolving customer queries via chat or email support, working rotational shifts (mostly night), and providing...


  • T Nagar, Chennai, Tamil Nadu, India Fortunes mobiles Pvt ltd Full time

    We are looking for the Fresher or 2yrs experience best package Good in Communication.(English and Hindi) 12th or Any degree. Location: T.Nagar if you are interested, pls call me in 7339286217. **Job Types**: Full-time, Permanent, Fresher Pay: From ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    CapTalent HR is seeking a skilled Customer Support Representative to join our team.As a Customer Support Representative, you will be responsible for providing excellent customer service to our clients. This includes resolving customer complaints, answering questions, and providing product information.The ideal candidate will have excellent communication...


  • Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Welcome to Hoopoe Infoedge Pvt Ltd, your trusted partner in the world of IT solutions and services. We are a dynamic and forward-thinking company specializing in a wide range of services to meet all your technology and business needs. With a commitment to excellence and a passion for innovation, we have been serving clients across industries since our...


  • Kilpauk, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

    **Job Title**: Customer Service Representative **Location**: Kilpauk Garden, Chennai (Work from office) **Responsibilities**: - Engage with clients to understand their HR needs and effectively communicate our services and solutions. - Schedule appointments and meetings with clients and consultants, ensuring all parties are well-informed and prepared. -...


  • Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...


  • Coimbatore, Tamil Nadu, India V support Solutions Full time

    Job Title :Sales Representative(In-Store) Job Location : Chennai working:6 Days No of Openings : 1 Qualification :Any Graduate additional education in sales or retail management is a plus. Experience :4 to 6 yrs of Experience in sales or customer service, preferably in a retail environment. Job Summary: As a Sales Representative in-store, you will be...

  • Customer Support

    5 months ago


    Thoraipakkam, Chennai, Tamil Nadu, India ibi media technologies Full time

    **We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process...


  • Pratap Nagar, Jaipur, Rajasthan, India Deeva JustPayon Private Limited Full time

    **Job Title: Customer Support Representative** **Location**: Deeva Justpayon India Private Limited **Company Overview**: Deeva Justpayon is a dynamic and rapidly growing [industry/sector] company committed to providing exceptional [products/services] to our valued customers. As part of our expansion plans, we are currently seeking a dedicated and...


  • T Nagar, Chennai, Tamil Nadu, India Whitefire Diamonds India Pvt Ltd Full time

    We are seeking a committed and adaptable Customer Relations Support to join our team. In this role, you will be responsible for handling customer inquiries, managing social media interactions, and providing a positive customer experience both online and offline. This position offers the opportunity to work across multiple company locations, including our...