Customer Support Representative

4 weeks ago


Velachery Chennai Tamil Nadu, India Bifold Dynamix Full time

**Job Title**: Customer Support Representative

**Job location**: Chennai, Velacherry

**Responsibilities**:

- Troubleshoot technical issues and deliver effective solutions.
- Maintain accurate records and escalate complex cases when necessary.
- Ensure high levels of customer satisfaction and meet performance targets.

**Qualifications**:

- Proficient in English and one regional language (Kannada, Telugu, or Malayalam).
- Excellent communication and problem-solving abilities.
- Bachelor's degree or a diploma

**Work timings**:

- Rotational day shift with one rotational week off

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)
- Kannada (preferred)
- Telugu (preferred)

Work Location: In person

**Speak with the employer**

+91 8247248042



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