Customer Service Representative
6 months ago
**Job Title**: Customer Service Representative (Malayalam/Hindi/Telugu/Kannada)
**Location**: Chennai, Velachery
**Salary Range**: Rs. 13,600 to Rs. 22,000 plus incentives
**Requirements**:
- Proficiency in spoken Malayalam/ Hindi/ Telugu/ Kannada with English
- Excellent communication and interpersonal skills
- Ability to handle customer inquiries and issues with professionalism and empathy
- Strong problem-solving skills
- Basic computer skills
- Prior experience in customer service is preferred but not required for freshers
**Responsibilities**:
- Handle inbound customer calls in a timely manner
- Provide accurate information and assistance to customers regarding products or services
- Resolve customer complaints and concerns efficiently and effectively
- Maintain a positive and professional attitude at all times
- Collaborate with other team members to ensure customer satisfaction
- Document customer interactions and transactions accurately
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹13,600.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Velachery, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Call center: 1 year (preferred)
**Language**:
- Hindi (preferred)
- Malayalam (preferred)
- Kannada (preferred)
- Telugu (preferred)
Work Location: In person
**Speak with the employer**
+91 8247248042
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