Customer Service Representative
3 days ago
**Job brief**
We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
**Job Requirements and skills**
- Proven minimum 1 year of experience as a customer support.
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma
- Proficiency in English and Tamil
**Job Types**: Full-time, Permanent
Pay: Up to ₹300,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Fixed shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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