Customer Support Associate

As a Customer Support Associate, you will be required to: 2. Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels. 3. This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support. 4. Communicating with and...

Position **:CUSTOMER SUPPORT ASSOCIATE** salary : 15-22k Experience : 4-8 YEARS IN CUSTOMER SERVICE & ONLINE SALES Location : Ernakulam Roles and responsibilities: Responsible to ensure high quality customer satisfaction of online customers. Customer Service Support Customer Enquiry and Updates Record Management **Salary**: ₹15,000.00 -...

**Customer Support Associate** **Job Summary**: Dtale Modern is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate. **Key Responsibilities**: Provide accurate information about our products, services, and policies to customers Assist customers in placing orders, tracking shipments, and processing...

We required IT Support Associate for Kochi location. Experience - Min 2 years experience Salary - Upto 25k Knowledge in hardware, software, networking are mandatory. Food & Accommodation available. **Salary**: ₹22,000.00 - ₹25,000.00 per month **Benefits**: - Food provided Schedule: - Day shift Ability to commute/relocate: - Kochi, Kerala:...

CustomerSupport AssociateMaleSalary:17000 to 22000 permonthLocation: Infopark Kakkanad KochiKeralaExperience:1 to 3 years in BPO / Customer Support voice process (Freshcandidates will be considered if they have fluency inEnglish)Qualifications:Excellentfluency inEnglish1to 3 years of experience in BPO or Customer Support voiceprocessStrongcommunication and...

Pay: ₹15,000.00 - ₹27,000.00 per month **Benefits**: - Health insurance - Leave encashment - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: -...

Resolve customer complaints via phone/whatsapp in a timely and delightful way. - Manage customer retention to drive growth of the company via various channels - Calling customers to schedule, manage & host fun group events at their premises. - Monitor customer issues on social media and reach out to provide assistance. - Gather customer feedback and share...

Position: Sales Associate Experience: 6months - 2years **Requirements**: - Willing to work rotational shifts, - Good Communication skill in English, - Attention to details and an eye for high level accuracy, - Multi Tasking skill. Location: Kochi, Kerala **Salary**: From ₹12,000.00 per month Schedule: - Rotational shift Work Location: One location

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

We are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...

1. Customer Interaction: - Provide product information, answer queries, and offer solutions to meet customer needs. - Handle and resolve customer complaints, ensuring a positive resolution and maintaining customer satisfaction. 2. Retail Operations Support: - Collaborate with the retail team to ensure smooth operations and efficient customer service...

We are seeking an enthusiastic and motivated individual to join our team as a Support Trainee. As Support Trainee, you will play a vital role in supporting our clients’ software concerns, clarify their doubts, identify issues, escalate issues to internal team for resolution, test the fixes. Key Responsibilities: Participate in an intensive training...

We required Customer service Associate (Sales) for Kochi location. Qualification - Min plus two Experience - Fresher / Experienced Salary - 12k - 15k Food & Accommodation available. **Job Type**: Fresher **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: -...

Resolve service issues by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Troubleshooting technical issues - Speaking to customers to quickly get to the root of their problem. - Worked in FMCG/ Logistics Industry - Knowledge of **SQL, DMS**: - Immediate Joiners Preferred - **Language known -...

To promptly respond to the calls and resolving the Query as per the need - Develop objectives for the call center’s day-to-day activities. - Maintaining the Call log, responses, abandoned calls, agent’s responses, number of call attended. - Work effectively and perform annually or on an at-need basis. - Answer all incoming calls and route them to the...

Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...

Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...

Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...

We are looking for a Customer Service Associate for our growing global healthcare recruitment firm. PG/UG any specialization Experience Required: Min 1 Years - Achieves quality and productivity performance targets - Communicate issues to appropriate teams as necessary for quick resolution - Achieves quality and productivity performance targets. **Required...

Customer Support Executive Job Location: Kochi Job Type : Full Time (On Site) **Responsibilities**: *Respond to customer inquiries and complaints in a timely and professional manner. *Provide accurate and up-to-date information about our products and services. *Troubleshoot and resolve customer issues. Maintain a positive and professional attitude at...