Customer Chat Support
1 month ago
Providing information about products and services, resolving customer complaints, and addressing customer issues.
- Maintaining excellent levels of Quality, quantity and Customer satisfaction scores
- Meet Productivity, Quality and sales targets consistently
- Collaborating with other departments to address and resolve customer issues, such as sales, marketing, and product development.
- Providing product and service feedback to the appropriate departments to improve customer satisfaction.
- Keeping up-to-date with product knowledge and new features to effectively support customers
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Rotational shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 8590794113
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