Customer Support Associate

2 weeks ago


Kochi Kerala, India Glory Power Solutions Pvt Ltd Full time

We are hiring for Customer support Associate (Voice)

Qualification - Any Degree

Location : Kochi (WFO)

Shift : Rotational, 5days of working, Rotational week off

Age : 23-35

**Roles & Responsibilities**:

- Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery.
- Assist Drivers with the latest update on customer's packages/orders, also help them correct coordinates.
- Assist Drivers with navigating any lost packages, provide directions, help with access codes, and help with self-service steps.
- Project a professional company image through phone & chat interaction.
- Assist Drivers with reporting incidents by submitting appropriate forms.
- Provide assistance with regard to customer service issues002E

**Basic Requirements**:

- Educational qualification - Plus two and above
- Basic technical skills
- Good communication Skills
- Able to quickly understand customer issues and requests.

Contact : 7358756477

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Excellent English (required)

Work Location: In person

**Speak with the employer**
+91 7358756477



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