Customer Support Associate
1 month ago
Salary:
17000 to 22000 permonthLocation: Infopark Kakkanad KochiKeralaExperience:1 to 3 years in BPO / Customer Support voice process (Freshcandidates will be considered if they have fluency inEnglish)Qualifications:
Excellentfluency inEnglish
1to 3 years of experience in BPO or Customer Support voiceprocess
Strongcommunication and interpersonalskills
Responsibilities:
1.Respond to Customer Queries:
Address customer inquiriespromptly and accurately through phone email orchat.2.Identify Customer Needs: Understand customer needs andassist them in utilizing specific product featureseffectively.3.Product Malfunction Analysis: Analyze and report productmalfunctions by testing different scenarios or impersonatingusers.4.Database Updates: Update internal databases withinformation regarding technical issues and valuable customerdiscussions.5.Communication of New Features: Inform customers about newfeatures andfunctionalities.6.Issue Resolution FollowUp:
Follow up with customers toensure timely resolution of their technicalissues.7.Customer Feedback: Gather customer feedback andcommunicate insights to Product Sales and Marketingteams.8.TrainingAssistance: Assist in the training of junior CustomerSupportRepresentatives.Requirements
Experience:1
to 5years in Bpo / Customer Support voiceprocess
CandidateShould have excellent fluency inEnglish
Qualifications: Any Degree Experience: 1 Year in InternationalCustomer Support
-
Customer Support Associate
1 month ago
Kochi, India Ellix Hr Consulting Full time**We are Hiring Customer Support Associate** **Minimum 3 - 8 years of Experience in handling Customer and Sales function in retail sector, preferably, luxury segment.** **Qualification - MBA / Any Graduates** **Location - Kochi** **Roles & Responsibilities** **1: Customer Service Support** - **Support to develop business through online or offline (leads...
-
Customer Support Associate
4 weeks ago
Kochi, India Kolo Full timeAs a Customer Support Associate, you will be required to: 2. Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels. 3. This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support. 4. Communicating with and...
-
Customer Support Associate(Female)
1 month ago
Kochi, India Affable Management Services Full timePosition : Customer Support Associate Location : Muvattupuzha Roles & Responsibilities: - Handling Social Media, Instagram, Facebook etc. - Promote online sales through social Media Experience : 1 Year relevant experience in social media handling Gender : Female Qualification : Any Graduate Salary : 10000 Per Month Accommodation fee will be paid by...
-
Customer Support Associate
1 week ago
Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full timeDesignation : Customer Support Associate Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...
-
Customer Support Associate
1 month ago
Kochi, India Ellix HR Consulting Full timeSupport to develop business through online or offline (leads conversion). customer support. - Maintain accurate records and document related to customer service actions and discussions. - Customer service - communication skills
-
Customer Support Associate
4 weeks ago
Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full timeWe are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...
-
Customer Support Associate
1 month ago
Kochi, India Chris Johnson Business IT Solutions Full time**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...
-
Customer Support Executive
1 month ago
Kochi, India Spicebasket Full time**Responsibilities** - Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. - Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. - Creating and processing orders in a timely manner,...
-
Customer Support Associate
4 days ago
Kochi, Kerala, India The Loanguru.in Full time* Customer Engagement Excellence: - Serve as a knowledgeable resource, addressing inquiries, offering tailored solutions, and ensuring customer satisfaction. - Effectively handle customer concerns and complaints, ensuring swift resolutions that uphold a positive customer experience. - Retail Experience Support: - Collaborate seamlessly with the retail team...
-
Associate Iii
4 weeks ago
Kochi, India UST Full timeRole Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...
-
Customer Service Associate
1 month ago
Kochi, India SYLCON HYPERMARKET Full timeWe required Customer Service Associates for our kochi based Hypermarket. Greeting customers. Answering customer questions related to merchandise and store policies. Recommending products or services based on customer needs. Processing customer payments and refunds. Qualification - Minimum Plus Two Freshers/ Experienced FOOD AN ACCOMMODATION FACILITIES...
-
Customer Service Associate
10 hours ago
Kochi, India Sylcon hypermarket Full timeUrgent vacancy of Customer service associate for Kochi location. Qualification - Min Higher secondary Experience - Freshers / Experienced Food & Accommodation available **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Evening shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute...
-
Customer Service Associate
1 month ago
Kochi, India SYLCON HYPERMARKET Full timeWe required Customer Service Associates for our kochi based Hypermarket. Qualification - Minimum Plus Two Freshers/ Experienced FOOD AN ACCOMMODATION FACILITIES ARE AVAILABLE. DROP YOUR CV IF YOU ARE INTERESTED. **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided - Leave encashment Schedule: - Day shift - Morning shift -...
-
Customer Support Executive
4 weeks ago
Kochi, India Right Human Skills & Resources Private Limited Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Service Associate
1 day ago
Kochi, Kerala, India Advenxa Pvt.Ltd Full time**Customer Service Associate** Experience: Minimum **1 to 5 years in international voice support** Location**:Infopark Kakkanad, Kochi** Salary**:18,000 to 24,000 per month Qualification**:Degree in any discipline** **Excellent spoken and written English communication skills**. Shifts: **Morning: 9 am to 6 pm** **Noon: 12 pm to 9 pm** **Night: 3 pm...
-
Customer Support Associate
1 month ago
Kochi, Kerala, India Daddybin Full timeWe are looking for an enthusiastic Customer Relation Manager to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable...
-
Customer Support Executive
4 days ago
Kochi, India Scaling Up Work Full time**IT Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Client Support Associate
1 month ago
Kochi, Kerala, India Advenxa Pvt.Ltd Full time**Client Support Associate** Location: Kochi, Kerala Qualifications: Graduate Experience: 0 to 3 years Salary Range**:14,000 to 23,000** per month Shift: Rotational (Day & Night) Handle both Inbound and Outbound calls efficiently Provide excellent customer service in **Hindi and English** Resolve customer queries and issues promptly Maintain...
-
Customer Associate
1 month ago
Kochi, India 18 Steps Full timeResponsibilities and Duties - Be the front-line support and engage a passionate community of clients - Responsible for a portfolio of client accounts, Customer Service Assistant help to ensure the successful implementation and retention of all clients assigned to their team - Understand the needs of Seniors and propose solutions accordingly - Handle inbound...
-
Customer Support Officer
4 weeks ago
Kochi, India The Loanguru.in Full time1. Customer Interaction: - Provide product information, answer queries, and offer solutions to meet customer needs. - Handle and resolve customer complaints, ensuring a positive resolution and maintaining customer satisfaction. 2. Retail Operations Support: - Collaborate with the retail team to ensure smooth operations and efficient customer service...